Service & Shipping Coordinator
AMETEK
This position is responsible for managing global shipping, customs compliance, and service administration for the EMEA service business. The role ensures efficient handling of instruments and spare parts while maintaining full regulatory compliance. It requires close coordination with customers, internal teams, and external partners.
Key Responsibilities And Accountabilities
- Manage shipping of ~7,000 instruments and 50,000 spare parts annually
- Coordinate inbound and outbound logistics including repair loops and loaner flows
- Negotiate and optimize carrier agreements and transport costs
- Handle import/export processes and customs clearance
- Interface with Danish Customs (SKAT/Toldstyrelsen), Danish customs systems, MitID, and Dansk Industri / Chamber of Commerce where required for compliant import/export handling
- Ensure correct classification, documentation, and compliance
- Administer global service orders across regions
- Maintain service contracts including renewals and compliance
- Manage loaner instrument pool and global allocation
- Support audits and maintain compliance documentation
- Experience in international logistics and shipping
- Experience with customs and trade compliance
- Experience with service operations and ERP systems
- Contract administration experience
- Fluent in Danish and English
- Ability to obtain and use MitID and relevant Danish authority / Dansk Industri / Chamber of Commerce platform access for customs and trade compliance purposes
- Demonstrate ability and willingness to use AI tools to improve productivity, decision-making, work quality, and to reduce costs. The successful candidate must be able to identify appropriate AI use cases and critically evaluate AI-generated outputs.
- Strong regulatory and compliance understanding
- Attention to detail and accuracy
- Cross-functional coordination
- Problem-solving in complex logistics environments
- Excellent communication skills written and verbal
- Team player
No direct reports. Role operates as an individual contributor with extensive cross-functional coordination reporting to the Daniah Customer Service Manager
Compensation
Currency: DKK
Salary Minimum: 40,000
Salary Maximum: 45,000
Incentive: Market
Disclaimer: Where a specific pay range is noted, it is a good faith estimate at the time of this posting. The actual salary offered will be based on experience, skills, qualifications, market / business considerations, and geographic location.
AMETEK, Inc. is a leading global provider of industrial technology solutions serving a diverse set of attractive niche markets with annual sales over $7.5 billion.
AMETEK is committed to making a safer, sustainable, and more productive world a reality. We use differentiated technology solutions to solve our customers’ most complex challenges. We employ 22,000 colleagues, in 35 countries, that are grounded by our core values: Ethics and Integrity, Respect for the Individual, Inclusion, Teamwork, and Social Responsibility. AMETEK is a component of the S&P 500. Visit https://www.ametek.com/careers for more information.