Solution Engineer Expert
ETAP Software
ETAP's expertise has emerged from more than 35 years of global experience, and more recently in 2023 by expanding into new integrated offerings with IGE, a leading electrical engineering software company renowned for its SEE software portfolio for the creation, maintenance, and calculation of electrical installation projects.
Our employees' passion for excellence, innovation, and customer satisfaction is our most-prized resource. If you share that passion — and want to be part of a company that leads the energy transition towards a cleaner and more resilient world for future generations — we invite you to join us!
ETAP is committed to creating a diverse work environment and is proud to be an Equal Opportunity Employer.
Job Title: Solution Engineer Expert
Location: Ballerup, Denmark
Employment Type: full-time
Key Responsibilities
- Perform and lead ETAP engineering studies including Load Flow, Short Circuit, Arc Flash, Harmonic Analysis, Protection Coordination and Motor Acceleration studies.
- Execute advanced studies such as Transient Stability, Reliability Assessment, Load Shedding, BESS, Renewable Integration, Grid Code Compliance, AC/DC Network Analysis and Power Quality studies.
- Support major customer projects throughout Europe by providing technical guidance, model reviews and engineering recommendations.
- Deliver technical demonstrations, workshops, proof-of-concepts and solution presentations during the sales cycle.
- Support proposal development, scope definition and technical bid responses.
- Provide advanced technical support and resolve complex customer cases.
- Deliver ETAP training courses and mentor junior engineers.
- Act as the primary channel for gathering customer requirements and communicating market needs to ETAP Product Management and R&D.
- Bachelor’s or Master’s degree in Electrical Power Engineering.
- Strong experience delivering power system studies using ETAP.
- Expert-level knowledge of Load Flow, Short Circuit, Arc Flash and Harmonic Analysis.
- Experience working with utilities, industrial facilities, EPCs, consultants or renewable energy projects.
- Strong communication and presentation skills with the ability to engage customers and senior stakeholders.
The role has significant pre-sales responsibility and will work closely with regional sales managers across Europe. Activities include customer meetings, solution design discussions, demonstrations, technical workshops, proposal support and strategic opportunity development.
R&D Involvement
The position acts as a key bridge between the European market and ETAP R&D. Responsibilities include identifying customer requirements, validating new functionality, participating in beta programmes and driving product enhancements based on market feedback.
Success Measures
- High-quality delivery of engineering studies and consulting engagements.
- Contribution to sales growth through technical leadership and customer support.
- Successful delivery of training and customer enablement activities.
- Strong collaboration with ETAP R&D and Product Management.
- High customer satisfaction across Europe.
ETAP is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business.
Come and join ETAP to create the transformative technology that enables our customers to engineer a better world.