Product Owner
NaviPartner
Help us create software that customers value and users enjoy.
At NaviPartner, we build business-critical software that helps retailers, attractions, and hospitality businesses deliver connected, efficient, and engaging customer experiences.
We are looking for a Product Owner who combines strong product judgment, technical curiosity, commercial awareness, and a genuine flair for what makes software great.
You care deeply about the complete user experience, how software looks, how it feels, how quickly it responds, how intuitively it works, and how effectively it solves real customer problems. You recognize the difference between functionality that merely works and a product experience that customers genuinely enjoy using.
You will work closely with developers, sales, marketing, consultants, partners, and customers. Your responsibility will be to ensure that we build the right products, solve meaningful customer problems, and deliver excellent user experiences and measurable business value.
The person we are looking for
You enjoy working at the intersection of customers, business, design, and technology. You notice confusing workflows, unnecessary steps, inconsistent interactions, and details that reduce product quality.
You understand that great design is not decoration. It is about making complex functionality understandable, efficient, reliable, and easy to use.
You listen carefully, use evidence to support decisions, and create direction when stakeholders have competing priorities. Most importantly, you take ownership and help teams understand what should be built, why it matters, and what a great outcome should feel like for the user.
Location and working arrangement
This is an office-based position at NaviPartner’s Copenhagen office. Working from the office is the normal working arrangement for this role, and the position is not available as a remote position.
Your responsibilities
- Own the strategy, roadmap, and prioritise the products under your ownership
- Translate customer needs and market opportunities into clear product direction
- Champion intuitive design, excellent usability, strong performance, and consistent quality
- Maintain a strong understanding of market trends, competitors, platforms, and emerging technologies
- Align with developers, commercial teams, and stakeholders around shared outcomes
- Guide technical decisions involving APIs, integrations, security, and scalability
- Balance customer value, commercial impact, feasibility, quality, and delivery speed
- Develop business cases and contribute to product packaging, positioning, and go-to-market activities.
- Measure results and use data and feedback to continually improve our products
- Experience as a Product Owner, Product Manager
- Strong product judgment and a flair for intuitive user experiences and thoughtful design
- The ability to turn complex requirements into products that feel simple and coherent
- Experience from managing roadmaps, backlogs, user stories, and acceptance criteria
- A strong customer-focused and commercial mindset
- Sufficient technical understanding to collaborate confidently with developers and architects
- The ability to provide clear and constructive feedback to designers and developers
- Strong communication, stakeholder management, prioritization, and decision-making skills
- Experience in using AI tools for research, analysis, prototyping, documentation, and communication
- The ability to understand technical constraints and to establish realistic priorities and expectations
- The confidence to challenge requests that do not support the product strategy or create sufficient value
- Professional proficiency in Danish and English
- Retail, attractions, hospitality, or other transaction-intensive industries
- Point of sale, e-commerce, ticketing, self-service, loyalty, payments, inventory, or order-management solutions
- Microsoft Dynamics 365 Business Central or another ERP platform
- Shopify, Magento, or other commerce platforms
- APIs, webhooks, integrations, SaaS products, and event-driven architecture
- Omnichannel or unified commerce environments
- UX, prototyping, design tools, usability testing, or customer journey optimization
- Reviewing designs
- Product analytics and using data to evaluate customer behaviour and product performance
- GDPR, software security, and SaaS data governance
- Working with customers and colleagues across different countries and cultures
We offer and host a complete omnichannel platform based on Microsoft Dynamics 365 Business Central.
With 135 employees across 9 countries, we operate from offices in Denmark, Serbia and Mauritius.
NaviPartner offers
- Real influence on NaviPartner’s product direction.
- Ownership of multiple products across our portfolio.
- The opportunity to shape not only what we build, but also the quality of the experiences we deliver.
- Collaboration with experienced colleagues, partners, and well-known customers.
- An international environment that values ownership, product quality, knowledge sharing, and continuous improvement.
- Opportunities to work with modern ERP, commerce, cloud, integration, payment, and AI technologies.
- Health insurance, pension scheme, and paid internet
- Snacks, coffee, and a friendly workplace with a strong sense of community
- Social events, company trips, and international customer events
Please Send Your CV And a Short Application Describing
- Why the role interests you
- Which products or product areas you have owned
- An example of a product or user-experience improvement you helped deliver
NaviPartner welcomes applicants with different backgrounds. We evaluate candidates based on their skills, experiences, and potential relevant to the role.