Senior Delivery Manager - Software Services

EPAM Systems

We're looking for a Senior Delivery Manager – Software Services to join our team in Copenhagen in a hybrid working mode. In this role, you will lead complex transformation programs for key clients in the manufacturing and industrial sector. You will drive multiple workstreams, coordinate global and local delivery teams and ensure on-time, on-budget program execution. This role offers an opportunity to influence business outcomes, build long-term strategic partnerships and collaborate with leading experts in design, development and emerging technologies while shaping critical client initiatives.

Responsibilities

Oversee the end-to-end delivery of complex programs for manufacturing and industrial clients
Manage client relationships and serve as the primary delivery representative at governance level
Coordinate multiple workstreams to ensure successful delivery of business and technology outcomes
Collaborate with cross-functional teams to develop estimates, delivery plans and retrospectives
Identify and mitigate engagement risks, escalating critical issues when required
Participate in business development activities, fostering growth in existing and new accounts
Contribute to pre-sales efforts, including preparing proposals and defining implementation strategies
Ensure delivery alignment with client objectives, budgets and timelines

Requirements

Fluency in Danish and English, written and spoken
Experience in the manufacturing or industrial sector with understanding of industry business models
Proven track record delivering complex projects and managing stakeholders at senior levels
Experience in Nordic markets with IT services engagement success
Knowledge of cloud and data platforms such as Databricks, Data Mesh, AI/ML, AI strategy and Snowflake
Familiarity with industrial applications like IoT, digital twins, predictive maintenance, and energy optimization
Deep understanding of SDLC and methodologies including Agile and Waterfall
Strong communication, presentation, and stakeholder management skills
Organizational and leadership capabilities to manage distributed teams and drive results
Expertise in modern software engineering practices and ability to make informed technical decisions
Experience delivering data-focused projects and understanding of data management principles

Nice to have

Exposure to backend and infrastructure services, including edge computing and industrial IoT
Knowledge of Industry 4.0 ecosystems such as SCADA, MES and ERP integrations (e.g., SAP)
Shape