Spare Parts Coordinator
DESMI
Are you our newest team member as a Spare Part Coordinator ready to specialize, deepen your expertise, and make an impact within a dynamic and supportive team?
To secure future growth according to our strategy, we are looking for an ambitious and detailed Spare Part Coordinator that can drive spare parts sales through multiple sales channels globally.
As our new Spare Part Coordinator, you will be a part of a great team in the expansion and development of the spare part sales with huge growth potential. You will be located at our Desmi Head office in Nørresundby, Denmark and together with an experienced teams locally and across Europe you will drive the global spare part sales to the next level. You'll report to Team Lead, Spare Parts, within the Sales Operations Europe organization.
Become part of an ambitious and engaged organisation
As Spare Parts Coordinator you will take part of the responsibility for our spare parts and replacement pumps’ sales in Europe, directly with the ship owner, End Customer or through our agents and distributors.
Key Responsibility Areas
- Handling spare parts and pump inquiries from our customers
- Configurating centrifugal pumps, gear pumps and third-party pumps
- Preparation of quotes and orders for spares and pumps
- Technical support and active cooperation with Sales Offices within the DESMI group
- Customer assistance in obtaining appropriate products according to customer needs
- Cooperating with internal DESMI support departments for servicing customers in the best possible way
If you're the kind of person who takes quiet satisfaction in getting a complex quotation exactly right — the right part, the right price, the right framing — this is the day-to-day you'll recognize.
Our Spare Parts team collaborates across regions to deliver outstanding customer service with a positive, can-do attitude. We foster an open-door culture where teamwork, mutual support, and honest, open communication create an environment in which everyone can thrive.
A glimpse into the role
The position requires high communication skills in English and technical understanding. Overall, the position requires a service minded and solution-oriented personality, with skills and ability to work across borders and communicate with both sales and internal support teams in the company. Furthermore, you may have experience with in-direct sales through a network of sales representatives, agents, and distributors.
- Experience with customer service and customer support
- Experience preparing quotations or working in a technical sales support or spare parts environment
- Ability to work in an international organization where personality and honesty are important
- Familiarity with mechanical or hydraulic components — pumps, valves, or seals — at least to the level of reading and interpreting product specifications combined with Marine & Offshore or Industry experience.
- Experience within pump technology will be an advantage.
- Strong communication skills
- Communication in English (orally and in writing)
- Communication in Danish/Nordic language (orally and in writing)
- Knowledge of any additional language such as German or French will be an asset.
- Service minded and solution-oriented personality
- You need to be adaptable, as tasks may arise that require rapid reprioritization. At the same time, you should be prepared to immerse yourself in more complex cases when needed.
are someone who applies consistently across all backgrounds and brings a straightforward, methodical approach to technical detail. You don't need extensive prompting to follow up on an unclear request, and you take accuracy in your output seriously
Your next opportunity starts here
You bring a methodical approach to your work — you check before you send, and you ask when something isn't clear. You're comfortable picking up the phone to an engineering contact when a specification needs clarifying, and you don't need to be the loudest voice in the room to be effective
Here are some of the benefits we offer our employees:
We offer an exciting opportunity to take on a key role in the development of our organisation with high focus on growth, where you will have considerable influence on your area of responsibility. This job will provide ample possibilities for personal and professional development in a dynamic and energetic work environment.
- An exciting and challenging position in a fast-growing international pump group with excellent working atmosphere
- Great future career opportunities
- Salary that matches your qualifications.
- Opportunity for personal and professional development
- Flexible working hours
- Global career prospects
- Skills development and career growth
- Private healthcare and life insurance
- On-site canteen
- Company sports & social activities
DESMI is a global company specialised in the development and manufacture of pump solutions for marine, industry, oil spill combating, defence & fuel, and utility both locally and globally. With focus on the individual needs from the customers, DESMI is providing solutions, based on proven technology, supplied, and supported by more than 800 dedicated employees worldwide.
Our product range supplemented with agency products from other leading, world class manufacturers – is completed by related services such as the design and installation of pump plants, oil spill recovery and after sales service through our network of service centres. We want our products to be of first-class workmanship so that customers always associate DESMI with quality, good design, and reliability and so that our products live up to the promises stated in our quotations and general sales material.
Ready to apply?
If you're a passionate individual seeking a challenging and rewarding career where you can contribute to a more sustainable future, we encourage you to apply!
To learn more about this opportunity and submit your application, please contact Birgitte Kragh Nielsen [email protected]. We are reviewing applications on a rolling basis and encourage you to apply as soon as possible.
Read more about DESMI here: www.desmi.com