Student Assistants - Customer Experience Projects & Innovation
Coloplast
Want to work at the intersection of customer experience, digital solutions and commercial innovation?
This is your chance to be part of shaping how we create value for users and healthcare professionals — in a global MedTech company
We are looking for two student assistants to join our Customer Experience organization at HQ in Humlebæk. One of our recent student assistants has just transitioned into a full-time role after two years in the team — and we are now looking for new talent to continue building the function.
In Customer Experience, we work to deliver superior customer experiences and be the trusted partner for our users/patients and healthcare professionals (e.g. nurses)
Join Customer Experience and collaborate across four global teams
You will be part of a newly established Customer Experience organization, working across four teams: User Experience, HCP Experience, Service Operational Excellence, and Digital Marketing & Demand Generation.
Together, we define, develop and implement the future customer experience — from understanding user needs and shaping digital journeys to creating content and enabling scalable solutions across markets. In this role, you will get hands-on experience working across all four teams and learn how different parts of a global commercial organization come together
Build your commercial understanding and competencies
As a Student Assistant, you will work approx. 15–20 hours per week and support across the department — gaining exposure to a broad range of topics by collaborating across multiple teams, which is a unique opportunity in a student role. You will refer to a manager who will help you prioritize and develop in the role.
Tasks will vary, but are likely to include:
- Supporting Customer Experience projects across user experience, HCP experience, service operations and digital marketing
- Contributing to user research, customer insights and digital initiatives
- Coordinating stakeholder input and helping drive activities across teams and markets
- Assisting with PowerPoint preparation, project coordination and stakeholder input
- Supporting the team with administrative and ad hoc tasks
A proactive student who enjoys creating impact and turning ideas into action
You are curious and motivated by creating impact. You enjoy taking ownership, collaborating with different stakeholders and helping move initiatives forward. You are not afraid to challenge existing thinking, explore new ideas and turn opportunities into action
We imagine that you:
- Are currently studying a bachelor’s or master’s degree within business, marketing, digital, innovation or similar
- Enjoy working across different teams, topics and problem types
- Are proactive, pragmatic and motivated by getting things done
- Have strong PowerPoint skills
- Are fluent in English, written and spoken
- Bring a commercial mindset and enjoy connecting the dots across disciplines
- Enjoy working with people and building relationships across functions and markets
- Experience with content platforms, Excel or design tools is a plus, but not a requirement
What we offer
You will become part of a global, purpose-driven organization with strong ambitions for Customer Experience. You will gain hands-on experience working across projects, teams and disciplines — and contribute to work that makes a real difference for users and healthcare professionals
You will also have the opportunity to be part of Coloplast Young Professionals, a community where students and early-career colleagues connect, network and participate in both professional and social events across the organization
Working in Humlebæk might feel far from your studies (e.g. in Copenhagen), but Coloplast offers a shuttle bus between the train station and the office. As you get into the role and become more confident in your tasks, you will also have flexibility to work from home when needed — especially during busy periods like exams
Ready to apply?
If this opportunity excites you, we encourage you to apply today. For more information about the role, feel free to reach out to Signe Bunke at [email protected].
We will review applications on an ongoing basis, so don’t wait to submit yours. This position will remain open until the right candidate has been found
Pursuing an ambitious growth agenda, Coloplast develops and markets products and services that make life easier for people with intimate healthcare needs. Employing about 16.000 people and with products available in more than 143 countries, we are one of the world´s leading medical device companies. We are constantly growing our business and always looking for new ways to move forward – we explore, learn and look for new ways of doing things.
Coloplast is committed to being an inclusive organization, where people bring their differences to work each day, fulfil their potential and have a strong sense of belonging because – and not despite – of their differences. We therefore encourage all qualified candidates to apply regardless of gender, age, race, nationality, ethnicity, sexual orientation, religious belief or physical ability.
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