e-Commerce Business Product Owner

Job Description:

Imagine driving the digital evolution for an aerospace industry leader. As the e-Commerce Business Product Owner at Satair, you aren't just managing a platform—you are the entrepreneurial force shaping the future of Satair's digital e-Commerce landscape. This role offers the rare opportunity to blend high-level strategy with hands-on execution, allowing you to launch innovative B2B product roadmaps, champion transformation, and directly influence global commercial revenue. If you are ready to collaborate across diverse global teams, turn complex user feedback into cutting-edge digital solutions, and see your out-of-the-box ideas directly fuel business growth, this is your ultimate launchpad.

Objectives

• Overall business responsibility for digital products in the Satair e-Commerce ecosystem in alignment with defined objectives as well as in alignment with Satair’s digital team

• Deliver of targets set for digital products in scope both in terms of product road map and commercial KPIs

Primary Responsibilities

• In alignment with Satair’s business and ASC objectives. Identify market trends and opportunities for growth, ensuring Satair remains a leader on our digital platforms and specifically the Satair marketplace offerings

• Operational Management: Oversee daily operations of Satair´s digital products, ensuring efficient processes for activities in scope (ae. onboarding customers, onboarding suppliers, facilitating transactions.)

• Monitor the digital products performance metrics and implement data-driven strategies to enhance functionality and sales.

• Establish and nurture relationships with key stakeholders (ae. suppliers, partners, and internal stakeholders)

• Ensure alignment of the digital products with relevant internal functions; (ae. Product Management, Customer Resolution Management, Customer Order Handling)

• Support, participate in and contribute to projects related to e-Commerce and digital transformation of Satair.

• Engage with cross-functional teams (IT, PM, legal, marketing, customer service) to ensure validated and targeted enhancement of digital products in scope

• Gather and analyze user feedback to drive continuous improvement initiatives.

• Develop and support implementation of marketing strategies in relation to the digital products in scope

• Together with business analysts and Process and Performance Managers,conduct and document the business requirement for the digital products in scope to be handed over for development and implementation in close cooperation with the process community and Satair functions

Secondary Responsibilities

• Support the e-commerce team with joint development effort to enhance the user experience of Satair Customers

• Participate and support in related digital development projects

• Support activities related to Satair Market and other initiatives within e.commerce

Personal & interpersonal skills

• Demonstrated ability to interact across the organization in a positive, constructive and energy driven manner

• Ability to multitask in a fast-paced work environment

• Demonstrated ability to work in a self-directed mode with minimal supervision

• Performance driven and ability to present results coherently and in appropriate detail within defined time-frames

• Demonstrated ability to engage directly with external stakeholders (ae. customers, suppliers, partners)

• Ability to create methodologies and structures as well as simplify conclusions and recommendations

• Demonstrated ability to think in a creative manner and develop out-of-the box solutions

• Energetic, enthusiastic, success-orientated combined with strong attention to detail and clear analytical thinking

Professional Skills

• Minimum Bachelor’s degree in Digital, Business, Management

• Experience with the product ownership role for digital product in an industrial B2B environment

• Experience of agile and waterfall methodologies for business and digital development

• Experience in coordinating multiple activities and projects

• Advanced skills in the use of spreadsheets, slides creation , ability to create eye catching, energy exuding presentations

• Strong analytics skills for both business requirement assessment as well as translating these into implementation

• Strong business acumen - able to drive B2B sales in a digital environment, understand what the drivers are

• Speak and write fluent English

Main KPIs

• Deliver the scoped digital products roadmap agreed on time, cost and specification

• OI and Revenue generated on digital products in scope

• Conversion rate on digital products initiatives in line with business case expectations

Secondary KPIs

• Comply with Satair’s mission, values and Quality Management procedures

• Comply with Satair’s guidelines on Ethics & Compliance

• Understanding, sharing and living of Satair values and rules

• Respect Satair processes and procedures agreed per function

• Keep the direct report informed of the status of agreed tasks and of any critical problem areas

• Participate in optimizing Satair’s business procedures by applying existing Satair’s IT systems

• Comment/advise on unsatisfactory situations within the organization, and propose potential solutions for improvements

• Identify and offer suggestions to improve efficiency

• Be well informed about and familiar with the latest developments in Satair's business

• Have an inter-cultural understanding

• Participate in occupational safety and health efforts

• Contribute towards a positive and inspiring working environment

What does your next challenge look like?

At SATAIR, we believe in sustainable aviation that allows people to travel and connect across the globe.

We are on a mission to provide world class material solutions that keep aircraft flying and extend their lifespan.

In Satair, you can challenge the status quo, pioneer new ways of working, and generate real value for airlines and suppliers worldwide.

Being part of the Airbus family gives us the opportunity to live a global mindset, working in international and diverse teams and collaborating across functions, sites and cultures.

If you want to work as one team embracing a can-do attitude in a demanding environment, then we offer a great place to explore, learn, and grow, making an impact on aviation’s digital and sustainable transformation.

Come on board and join us at Satair, an Airbus Services Company!

About SATAIR

Satair is an Airbus Services company offering first-class material management solutions in the aviation aftermarket industry. We take pride in delivering an excellent customer experience around the clock, driving innovation, and contributing to aviation’s digital and sustainable transformation.

With our global functional organisation spanning 12 sites and locations worldwide, and a team of over 2,000 people supporting a $3.9 billion turnover, you will be part of a truly global company that continues to grow year after year.

Welcome to the Satair family!

If you want to know more about our business, have a closer look at our website www.SATAIR.com or check out our SATAIR Youtube Channel at www.youtube.com/sataircompany !

What do we offer at SATAIR?

At SATAIR, you will find much more than a job - we offer you the possibility of growing both your personal and professional capacities in a fun, supportive and informal working environment, where you will be encouraged to engage, share knowledge and ideas.

SATAIR is committed to achieving workforce diversity and creating an inclusive working environment. We love to bring in people with different backgrounds and experiences as we believe it enhances our performance immensely!

Here is a selection of some of the benefits we offer our employees in Copenhagen:

Financial Benefits: Competitive salary, Employee Stock Ownership Program, Success sharing, Health insurance, Group accident insurance, Employee discounts to local businesses

Employee Health and Wellbeing: On-site gym, App-based health & wellbeing platform, Amazing canteen at a subsided price, Massage scheme

Learning and Development: Airbus Leadership University, Large number of e-learning and training offers for personal and professional development, Promotion of professional development (e.g. postgraduate studies, technician training), Possibility of mentoring, Gain international experience

Work-life blend and life phase support: Possibility to work remotely, 4 care days, Senior days, Working from home policy (2 days remote per week)

Come on board and join us at Satair, an Airbus Services Company

Please send us your application as soon as possible to get the opportunity to become part of an exceptional global team!

We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

When applying for the position, you accept our data privacy statement: http://www.SATAIR.com/privacy

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

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Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to [email protected] .

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.