Senior Device Reliability Engineer - IoT Devices

Coming Together to Connect Construction

Construction is one of the world’s largest — and least digitized — industries. At Trackunit, we are on a mission to eliminate downtime and transform how machines, people, and systems connect across the globe.

For more than 20 years, we’ve pioneered IoT solutions for construction. Today, we’re not only a market leader — we are shaping the digital agenda for the entire industry.

Now we’re looking for a Senior Device Reliability Engineer to help lead the next generation of connected devices powering our ecosystem.

The question is: Are you ready to build and track the reliable foundation that the industry runs on?

Reports to: Head of IoT Device Reliability Engineering

The Role

Mission: To be the technical authority on how Trackunits IoT devices behave in the real world, translating physical device behavior into governed definitions, meaningful metrics, and reliability standards that the IoT device organization and its products can be built on.

More than one million IoT devices are active in the field at any given moment, on construction sites, in harsh environments, across dozens of markets. Whether those devices are reporting truthfully, behaving predictably, and producing data that teams and customers can trust is not a given. It is engineered. That is where you come in.

As a Senior Device Reliability Engineer, you will be a core technical contributor in understanding, translating, and quantifying device field behavior. You will operate at the intersection of the physical device layer, data layers, and software product layer, working with firmware, hardware, and quality engineers to create meaningful metrics that drive critical business decisions.

This is technically demanding, cross-functional work with real consequences. Beyond the technical depth, you will play an active role in keeping the right conversations happening across teams. The work you do here does not reach customers directly, but it shapes what does. The definitions you build become the signals that other teams expose, what drive firmware tweaks, how quality processes change. The metrics you establish become the basis for both operational and strategic decisions, for internal stakeholders and customers alike.

The definitions and standards you build only hold if the teams that depend on them are aligned around them, and more importantly, listen to them. You will help make that happen.

What’s in it for you?

• A place in an agile growth SaaS business with possibilities to grow internally in the company. We are moving quickly - back in 2020 we were 150 employees at Trackunit and we have just passed 550.

• International environment with regular check-ins and social events across teams, departments and borders.

• We take your personal and professional development goals seriously and we support them through training, coaching and mindfulness as well as with an open feedback culture to enable you to identify your strengths and opportunities.

• Flexibility and hybrid working is not just a cliché to us or something we state in a job posting. We do offer a flexible setup and believe you best can structure how your routines look. And once you’ve chosen how you work best, let us know what you need: we’ve got you covered with the IT equipment you need.

What You Will Do

Technical foundation:

• Lead reliability definition work by analyzing large telemetry datasets to define healthy, degraded, and failing device states, ensuring consistency across the Devices product surface

• Test and verify field behavior through ad-hoc Databricks analysis with firmware and hardware engineers, translating findings into data definitions and reliability standards the broader organization can build on

Fleet health and operational analysis:

• Monitor fleet health trends with close attention to how firmware updates, configuration changes, and network transitions impact the deployed fleet at scale

• Investigate unexpected device behavior in the field through ad-hoc analysis, validating hypotheses with firmware and hardware engineers and turning findings into actionable recommendations

• Support device-related incident response by identifying patterns, establishing root cause, and ensuring findings feed back into reliability definitions and monitoring to prevent recurrence

Cross-team coordination:

• Surface and resolve definition conflicts. When firmware, data, and product teams hold conflicting assumptions about device state or behavior, you bring it into the open and push toward resolution

• Keep foundational topics on the agenda across teams with competing delivery pressures, contributing device domain knowledge so constraints are understood and factored in early

• Feed field reality into product direction, connecting reliability findings and observed device behavior to product teams so they shape roadmap priorities rather than stay within engineering

Who You Are

Experience and background:

• Meaningful experience in the IoT industry, ideally in mobile IoT or industrial, construction, or field-deployed connected hardware environments.

• A Bachelor's or Master's degree in relevant fields such as Computer Science, Electrical Engineering, Data Science, Business Engineering or a related technical or business discipline. Equivalent experience in a relevant field is equally considered.

• Strong SQL skills are required. Experience with Databricks is a significant advantage.

• Able to communicate with data and measure what matters, not just what is easy to track.

• You think holistically and critically across layers, and you understand the business impact of the decisions and work you contribute to. A track record of working across disciplines, managing the intersection between technical, product and business requirements is an advantage.

• Familiarity with the embedded and firmware layer. You do not need to write firmware, but you need to understand how device behavior, operating modes, and firmware states translate into data.

• Experience with both AI and machine learning is an advantage. An appetite to develop in that direction matters more than depth today.

Ways of working:

• You think in layers, from the antenna on a device in a muddy field to the dashboard a fleet manager uses to make decisions, and you understand how choices made at one layer affect the others.

• You are comfortable working with AI tools and AI-assisted workflows. At Trackunit, AI is embedded in how we work, and this role is no exception. AI is not just a buzzword, it is in everything we do.

• You are comfortable with ambiguity and energized by complexity. A significant part of this role involves defining things that do not yet have a clear definition, in a domain where the answers sit at the intersection of hardware, data, and product.

• You back your conclusions with data. When the evidence is clear, you are willing to defend your position, including when it is inconvenient for the team or direction you are working alongside.

• You understand that good technical work only creates value when the teams depending on it are aligned around it. You take the coordination responsibility seriously, not as a distraction from the technical work but as a necessary part of it.

• You influence through credibility and clarity, not through authority. You earn the right to drive alignment by knowing the domain better than anyone else in the room.

What Success Looks Like

• Device state definitions are consistent and trusted across teams. Engineers build on them rather than around them..

• Fleet health is visible at scale. Firmware and configuration changes are tracked, their impact is understood, and degradation is caught before it reaches customers.

• Conflicting assumptions about device behaviour are surfaced and resolved rather than discovered late in delivery.

• Your analytical work is rigorous, your domain knowledge is deep, and both firmware engineers and product managers trust you for it.

About Trackunit

Trackunit is the leading operating data platform connecting people, assets, and processes in construction. With more than two million assets connected and more than two billion data points collected each day, we use technology to eliminate downtime, improve safety, and help customers improve the bottom line in a sustainable, cost-effective way.

• Flexible work setup, hybrid from our Aalborg hub

• Strong learning culture and professional development focus

• International collaboration across engineering, product, and data teams

• Attractive pension and benefits package

• A mission that matters: eliminating downtime in construction

We believe in a people-first approach to recruitment. You are welcome to leave out your picture, age, or marital status from your application. We assess candidates on their experience and qualifications.