Business Support Specialist - STAR Testing Framework
DSV - Global Transport and Logistics
Time Type: Full Time
Location: Denmark, Germany, Poland or the Netherlands
Do you want to play a key role in ensuring that business testing is structured, aligned, and ready for Go-Live across countries?
We are looking for a Business Support Specialist to join our global Road Business STAR Implementation team, focusing on how business testing is prepared, coordinated, and continuously improved across DSV Road.
Your Responsibilities And Impact
In this role, you will play a key role in enabling how business testing is structured, prepared, and executed across DSV Road. You will contribute directly to the quality and reliability of testing execution by supporting consistent testing practices and ensuring Go-Live readiness across countries.
You will become part of the Business Support function within the global Road Business STAR Implementation organisation, working closely with STAR Center of Excellence and Business Transformation, Road PDD, Road IT, as well as Business testers, Key Users, and rollout teams across countries.
The team operates across Europe, supporting end-to-end rollout, adoption, and operational readiness for the STAR Eco-system.Your main focus will be to coordinate and support business testing execution, ensuring alignment with business processes, system requirements, and operational readiness.
Your responsibilities include:
- Coordinate and support business testing execution, ensuring consistency and quality across testing events
- Plan and organise testing activities based on scope definition, timeline coordination, and stakeholder alignment
- Ensure testing readiness, including availability of scenarios, data, tools, and environments
- Support testers and Key Users in executing business testing effectively
- Monitor and drive testing progress, issue resolution, and risk management
- Facilitate alignment between Business and IT to ensure efficient defect handling and resolution
- Ensure clear reporting and documentation to support decision-making and Go-Live readiness
- Support validation, approval, and sign-off processes
- Contribute to continuous improvement of testing practices and standards
We are looking for a structured and hands-on profile who thrives in a dynamic, international environment and enjoys working across both Business and IT. We expect that you bring:
- A solid understanding of transport and logistics operations, combined with a people- and user-centric mindset and an interest in learning and development
- Experience in coordinating or supporting business testing (e.g. User Acceptance Testing)
- Strong communication and facilitation skills, with the ability to work across multiple stakeholders in Business and IT
- A structured, detail-oriented and proactive approach, with the ability to manage multiple activities in parallel
- Strong English skills (written and spoken)
- Experience translating system functionality into business-relevant test scenarios and working with testing tools (e.g. JIRA, TestRail or similar)
- Experience from system implementations, rollout environments, or working with structured testing processes The role includes some travel activity across countries in connection with testing preparation and execution.
At DSV, your work contributes to keeping global supply chains in motion. You will be part of a global organisation where collaboration across borders is part of everyday work – and where your contribution helps build capabilities that scale across countries.
You will join a team with strong collaboration, clear purpose, and the opportunity to shape how training is delivered and sustained globally.
Ready to make an impact?
Apply today and become part of a team that is building the foundation for how STAR training is structured, scaled, and sustained across DSV Road.
We review applications on an ongoing basis and encourage you to apply early. Please note that while the application deadline is 19 July 2026, we may close the position sooner if we find the right candidate.
No cover letter needed; just include a short motivation in your CV. If you would like to know more about the role, you are welcome to contact Erna Hoeymakers, Senior Manager at [email protected]
DSV – Global transport and logistics
Working at DSV means playing in a different league.
As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.
With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.
At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.
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