(Senior) Business Support Specialist - STAR Training Framework
DSV - Global Transport and Logistics
Time Type: Full Time
Location: Denmark, Germany, Poland or the Netherlands
Are you motivated by creating structure, enabling learning, and driving real impact across borders?
We are looking for two profiles to join our global Road Business STAR Implementation team – at either Business Support Specialist or Senior Business Support Specialist level, depending on your experience and seniority.
Your Responsibilities And Impact
In this role, you will help shape and scale how STAR training is structured, delivered, and governed across DSV Road. You will play a key role in supporting the transition from a rollout-driven training model to a scalable, business-owned training capability. Your contribution will directly impact how effectively countries adopt STAR – and how we ensure consistency, quality, and long-term success across operations.
You will join the Business Support function within the global Road Business STAR Implementation organisation, working closely with STAR Center of Excellence and Business Transformation, Road PDD (global and local), Road IT, as well as with the rollout teams across countries.
The team operates across Europe, driving end-to-end rollout, adoption, and standardisation of STAR.
Depending on your level of experience, your focus will vary between execution, coordination, and driving structure and governance across the training landscape.
Your responsibilities include:
- Support and/or execute the STAR training transition across all phases
- Help establish and maintain a structured training framework, including templates and governance
- Coordinate and/or execute training activities across stakeholders in Road both on global and country level
- Develop, maintain and improve training materials and knowledge hub content
- Support implementation of a structured release → impact → training update process
- Contribute to tracking, governance, and alignment of training across countries
- Support development of business trainer capabilities and training quality
- Drive standardisation and scalability of the training framework
- Contribute to governance models and structured processes
- Analyse feedback across countries to identify improvements and best practices
- Act as a key coordination point across multiple stakeholders and workstreams
We are looking for candidates who bring a structured and collaborative mindset and want to grow within an international environment, including:
- A solid understanding of transport and logistics operations, combined with a people- and user-centric mindset and an interest in learning and development
- Experience working with training, learning, or enablement activities
- Strong coordination and communication skills, with the ability to work effectively across stakeholders and functions
- A structured, detail-oriented and proactive approach, with the ability to manage multiple tasks in parallel
- Strong English skills (written and spoken)
- Experience from rollout or implementation projects, and familiarity with governance frameworks or structured processes
- Experience analysing feedback, driving continuous improvement, and working with knowledge management tools (e.g. SharePoint)
Why join DSV
At DSV, your work contributes to keeping global supply chains in motion. You will be part of a global organisation where collaboration across borders is part of everyday work – and where your contribution helps build capabilities that scale across countries.
You will join a team with strong collaboration, clear purpose, and the opportunity to shape how training is delivered and sustained globally.
Ready to make an impact?
Apply today and become part of a team that is building the foundation for how STAR training is structured, scaled, and sustained across DSV Road.
We review applications on an ongoing basis and encourage you to apply early. Please note that while the application deadline is 19 July 2026, we may close the position sooner if we find the right candidate.
No cover letter needed; just include a short motivation in your CV. If you would like to know more about the role, you are welcome to contact Erna Hoeymakers, Senior Manager at [email protected]
DSV – Global transport and logistics
At arbejde hos DSV betyder at spille i en helt anden liga.
Som en global leder inden for transport og logistik har vi været på en ekstraordinær vækstrejse. Lad os vokse sammen, mens vi fortsætter med at innovere, digitalisere og bygge videre på vores præstationer.
Med tæt på 150.000 kolleger i over 90 lande arbejder vi hver dag på at tilbyde solide tjenester og imødekomme vores kunders behov og hjælpe dem med at nå deres mål. Vi ved, at den bedste måde at opnå dette på er ved at tiltrække nye talenter, friske perspektiver og ambitiøse individer som dig.
Hos DSV ligger præstation i vores DNA. Vi arbejder ikke bare – vi sigter mod at forme fremtidens logistik. Denne ambition fremmer et dynamisk miljø bygget på samarbejde med teamspillere i verdensklasse, ansvarlighed og handling. Vi værdsætter inklusion, omfavner forskellige kulturer og respekterer hvert enkelt individs værdighed og rettigheder. Hvis du vil gøre en forskel, få kundernes tillid og udvikle din karriere i en fremsynet virksomhed – er dette stedet at være.
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