Manager for Operation support to Drug Substance Manufacturing

For our Hillerød site in Denmark, we are seeking an experienced Manager to lead our newly established Operation Support team in Drug Substance Manufacturing (DSM). Your team provides first-line, hands-on support to the manufacturing floor, enabling safe, compliant, and efficient 24/7 production. You will build the structure, priorities, and ways of working for the team, drive rapid issue resolution, remove obstacles, and ensure seamless production execution through close collaboration with Production Leaders, Value Stream Directors, and cross-functional partners.

You will report to the Value Stream 1 Director and work closely with Production Leaders in VS1 and your peer Operation Support leaders in Value Streams 2 and 3.

The area
The area Drug Substance Manufacturing comprises three value streams (DSM 1, 2, and 3) running 24/7 covering upstream and downstream operations. The Operation Support team is the manufacturing first-line support, closely connected to the shopfloor, partnering with Production Leaders and support functions to ensure robust and seamless execution.

Key responsibilities but are not limited to:

• Build and lead a high-performing Operation Support team with strong psychological safety, purpose, and commitment.
• Establish the operating model for 24/7 first-line support to manufacturing, ensuring operational stability at all hours.
• Drive plan adherence and on-time task execution by implementing visual management, data dashboards, and KPIs.
• Serve as the daily point of escalation for complex issues; coordinate cross-functional response and ensure follow-through.
• Sense of urgency and act as driver at critical issues on shopfloor; resolve emergencies quickly to minimize downtime and batch risk.
• Facilitate structured problem solving and continuous improvement; ensure robust containment and effective countermeasures.
• Enable seamless collaboration with MSAT, Engineering, Automation, QA, Documentation, Planning, OCC, and other stakeholders.
• Represent the manufacturing area during audits and inspections, ensuring consistent and clear responses.
Communicate clearly and proactively across shifts and functions; ensure timely updates to leadership and stakeholders

Professional and personal qualifications

• Proven people leader with strong drive, urgency, and collaboration skills.
• Experience supporting drug substance manufacturing (upstream and/or downstream) or adjacent support functions in GMP biopharma.
• Demonstrated success in building teams, setting strategic direction, and leading change management.
• Ability to set clear priorities, foster trust, and develop employees while maintaining strong stakeholder relationships.
• Strong cross-functional leadership and communication skills; effective at visual management and KPI-driven execution.
• High proficiency in English, written and verbal.

We hope you enjoy working in a dynamic environment with a strong sense of urgency. You take ownership and you can independently resolve a variety of issues. You have a curious and can-do attitude, great motivator, good interpersonal skills and enjoy cooperation with colleagues on different levels both locally and globally.

Application
Has this sparked your interest? Then we urge you to please upload your CV as soon as possible and latest by July 10th. We ask you to be patient, as the recruitment process can be prolonged due to the summer holiday period. We will take down the advert when the right candidates have been selected.

Curious to know more about the company? Then check out our home page: https://fujifilmdiosynth.com/cdmo-facilities/denmark/

Working at FUJIFILM Biotechnologies
We offer a competitive compensation package in a site/company growing rapidly, with many opportunities for individual growth, we also offer access to fitness and an attractive canteen.

FUJIFILM Biotechnologies is an industry-leading Biologics Contract Development and Manufacturing Organization (CDMO) with locations in Hillerød, Denmark, Teesside, UK, RTP, North Carolina and College Station, Texas, USA. We use our skills, dedication and ambition to enable impact for the world’s most innovative biotech and biopharma companies reimagining healthcare’s potential. We work across the entire lifecycle of our customers’ products – enabling success throughout. Every cure, vaccine, biologic, and advancement we contribute to starts with our people and our passion. We fuel one another’s passion, help accelerate progress, expand capabilities, strengthen innovation, and improve processes to improve lives.

Our Manufacturing site in Hillerød, Denmark, brings together a complete range of expertise, capabilities and technologies to manufacture advanced biologics. As we continue to enhance and expand our capabilities, we are looking for people who share our passion, drive, and energy – what we call Genki – to join our team.

We offer the chance to be part of a global workplace where passion, drive and commitment are met with opportunities for professional and personal development. Deeply committed to diversity and inclusion, we ensure that everyone no matter their background or gender has an opportunity to develop. We take pride in enriching our communities, caring for our environment, and cultivating a world of opportunity for future generations.

We aim to foster a collaborative, innovative and rewarding environment, where diverse perspectives and people come together united by a common purpose and shared values. We pursue our fullest potential as individual contributors and team members. We strive to be the employer of choice and offer a competitive compensation and benefit package.

FUJIFILM Biotechnologies Denmark (FLBD) is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identify or any other protected class.

To all agencies: Please, no phone calls or emails to any employee of FUJIFILM about this requisition. All resumes submitted by search firms/employment agencies to any employee at FUJIFILM via-email, the internet or in any form and/or method will be deemed the sole property of FUJIFILM, unless such search firms/employment agencies were engaged by FUJIFILM for this requisition and a valid agreement with FUJIFILM is in place. In the event a candidate who was submitted outside of the FUJIFILM agency engagement process is hired, no fee or payment of any kind will be paid.