Service Delivery Manager
HCLTech
Job Summary
20+ years in IT, with 10+ years in SAP delivery leadership roles
Proven experience managing large global engagements and multi-million-dollar portfolios
Strong balance of technical expertise, business acumen, and leadership capabilityStrong experience in SAP delivery (AMS + Projects + Transformation)
Expertise in SAP S/4HANA environments
Good understanding of SAP modules (Finance, Logistics, Supply Chain)
Familiarity with cloud (Azure/AWS), BTP, and integration platformsDelivery & GovernanceExperience in large-scale global delivery programs
Strong knowledge of ITIL processes and service management frameworks
Experience in Agile, DevOps, and SAFe methodologiesLeadership & Business SkillsStrong stakeholder management and communication skills.
Proven ability to manage large teams and complex accounts.
Experience with P&L ownership and financial governance.
Key Responsibilities
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