Operations Support Agent - Hvidovre (RC459212)

Air Network; Road Network; Hub Operations; Storage, Fashion & Solutions; Ground Operations: Air Network Support; Air Network Control; Ramp/Air Operations; Ramp & Gateway Operations; Air Feeder Linehaul; Road Networks; Operational Support; Customer Service; Operational Administration & Support; Sort Support & Trace Management; Reporting; Location-based Customer Service

We are looking for an export employee with a passion for clearance of export shipments. You will be a part of an effective and energetic team, securing the high quality of handling the shipments and following the applicable customs procedure.

We offer a job in an international company with daily contact with FedEx offices around the world. We focus on the well-being of our employees and have a strong community with a good social tone. You will have an exciting and dynamic workday with responsibility.

The working hours are 24 hours per week (3 days) scheduled between 13:00 – 21:00.

Tasks

• Debrief of drivers export documents.
• Registration of information in internal systems according to Fedex standards and quality.
• Secure the high quality of the export and customs documentations.
• Answer e-mails and phone calls from customer service and some customers.
• Booking and documentation of shipments to Greenland and Faroe island.
• Play an active role in the department with focus on teamwork and your individual development.

Qualifications

• Relevant education in exports clearance, freight forwarder or similar.
• IT skills and the ability to learn new systems.
• Written and verbal communication skills in Danish and English
• Knowledge to make Imports and Export paperwork to and from Denmark
• Thrive in a high pace environment
• Motivated to learn new tasks.
• Coaching skills

You will be an important part of the Export department with 1 other full-timer and 4 part-timers.

An acceptable criminal record will be requested, and Danish work permit required.

When you apply for the job please apply with your CV and how this job motivates and fits your needs and ambitions.

FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all

Our Company

FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.

Our Philosophy

The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.

Our Culture

Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.