Regional Contract Support
CBRE
Do you want to work as a Regional Contract Support in a global companywith strong local presence and a collaborative culture?
AboutCBRE
CBRE is theworld's leading company in commercial real estate and property-relatedservices, with more than 140,000 employees globally supporting clients in over100 countries. In Global Workplace Solutions (GWS), we deliver integratedfacility management solutions to some of the world's leading companies.
CBRE is a values-driven company guided by our core values RISE: Respect,Integrity, Service and Excellence – values that shape our culture and the waywe work together.
We arelooking for a Regional Contract Support to join our team [more specificsabout team/client/location].
The Role
In thisrole, you will contribute to day-to-day operations and service delivery withinyour assigned area or site.
JobSummary
Provides support and technical assistance to users for basic issues related toa variety of software applications while meeting defined service levelexpectations. Identifies issues, researches causes and provides solutions forClient Accounting and Real Estate Management teams.
Responsibilitiesinclude:
- Responds to requests for assistance with a variety of accounting softwarepackages used by Client Accounting services and Real Estate Management teams.Documents issues, resolution or other actions using incident management system.
- Resolves requests for basic software support and escalates requests requiringa greater level of expertise.
- Performs security and data reviews to ensure compliance with establishedpolicies and procedures.
- Supports client and internal projects as directed by supervisor.
- Provides input into process improvement efforts based on client incidents.
- Performs other duties as assigned.
We believeyou have:
- Accreditation or degree from a two-year program with emphasis in accountingor finance, plus a minimum of one year of relevant experience.
- A degree from a four-year college or university in accounting, finance or arelated field is preferred.
- Excellent written and verbal communication skills, with strong organizationaland analytical abilities.
- Basic knowledge of accounting terms.
- Ability to provide efficient, timely, reliable and courteous service tocustomers.
What WeOffer
- A stableemployer with international reach and strong Nordic presence
- A varied role with opportunities for development
- Competitive benefits according to local market standards
- A collaborative environment with a focus on continuous improvement andlearning Apply today— selection is ongoing and the position may be filled before the finalapplication date.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and EXPERIENCE
Accreditation or degree from a two-year program with emphasis in accounting or finance required plus a minimum of one year accounting or finance experience required. Degree from a four-year college or university program with an emphasis in accounting, finance or related field preferred.
CERTIFICATES and/or LICENSES
None
COMMUNICATION SKILLS
Excellent written and verbal communication skills. Strong organizational and analytical skills. Ability to provide efficient, timely, reliable and courteous service to customers. Ability to effectively present information. Ability to effectively respond to basic inquiries or requests, and successfully convey and explain system and accounting issues to non-system users.
FINANCIAL KNOWLEDGE
Requires basic knowledge of accounting terms.
REASONING ABILITY
Ability to understand and carry out general instructions in standard situations. Ability to comprehend, analyze, and solve basic problems in standard and non-standard situations. Requires basic analytical and quantitative skills.
OTHER SKILLS and ABILITIES
Intermediate knowledge of computer software and hardware (i.e. Microsoft Office Suite Products). Advanced organizational skills, attention to detail, and openness to new ideas and procedures.
SCOPE OF RESPONSIBILITY
Decisions made with general understanding of procedures and company policies to achieve set results and deadlines. Errors in judgment may cause short-term impact to co-workers and supervisor.