IT Supporter for M1 & M3

Novo Nordisk

Category: Digital & IT Location: Kalundborg, Region Zealand, DK
Are you excited about IT and can you keep an overview of several IT systems and their context within the network, platforms and infrastructure? Do you find IT administration exciting? Then you are the one we are looking for in our IT team in Kalundborg.
The job In a department with more than 700 uses in many different categories, covering two facilities, primary task will be maintenance and optimization of our IT platforms. You will assist in troubleshooting within our platforms, networks and infrastructure. You will also be responsible for ensuring that our systems are maintained at a secure level, for both operating systems and applications
Since we work within a line of business where documentation is critical to any task, it will be your duty to assist on reviews of users, configurations, IT-security and services. You will also assist in maintaining documentation for procedures regarding all before mentioned, as well as training internal and external employees working for Novo Nordisk. You will become a part of a team with an exciting week of work with a lot of challenges and good colleagues with a high level of competence
The job requires physical presence in Kalundborg, Denmark. Both Danish and English in speech and writing is a requirement for this position
About the department You will join the IT Team covering two facilities, in Kalundborg Denmark. We are part of a new central IT organisation GMS API IT, with approximately 170 colleagues across Denmark and US. We cover support to our purification plant, with compliance, IT security and daily operation of our IT/OT production solutions
The IT team consist of 18 employees who run and maintain the production IT/OT solutions. The production IT consist of several solutions, PCS/DCS system “SattLine” and a MES/MOM system “LMES” – (Local Manufacturing Execution System) as well as several dedicated equipment’s that are controlled with a PLC. Besides that, we maintain our IT platform for our OT solutions. The team members are divided into System Manager and IT supporter, and we cooperate close with our colleagues in the Automation/OT team
Qualifications You have a background as a Computer Technician, IT technologist or IT Supporter with a solid experience in Active Directory, Microsoft Windows, VM-ware etc. If you have experience or knowledge of ITIL (Information Technology Infrastructure Library - Service Now), this will also be an advantage
You can work independently and have a will and desire to perform the daily tasks. At the same time you can take initiative in relation to solving new tasks
Your communication skills must be mastered at several levels as the job includes contact with employees in several of the organization's layers, including Operations Operators, Operations Supporters, Team Leaders and Department Managers
Our company is constantly developing, why readiness for changes are required. Active participation in business development initiatives is expected
Deadline 28th of June
Contact If you have questions about the position, please contact Charlotte Olsen [email protected] or Daniel Elkjær Sørensen [email protected]. Please feel free to apply in Danish or English as you wish We commit to an inclusive recruitment process and equality of opportunity for all our job applicants
At Novo Nordisk, we're not chasing quick fixes – we're creating lasting change for long-term health. For over 100 years, we've been driven by a single purpose: to defeat serious chronic diseases and help millions of people live healthier lives. This dedication fuels our constant curiosity and inspires us to push the boundaries of what's possible in healthcare. We embrace diverse perspectives, seek out bold ideas, and build partnerships rooted in shared purpose. Together, we're making healthcare more accessible, treating and preventing diseases, and pioneering solutions that create change spanning generations. When you join us, you become part of something bigger – a legacy of impact that reaches far beyond today.