Senior Client Advisor - Bremerholm
GANNI
Your Mission & Responsibilities Ahead Of You
As a Senior Client Advisor, you will be a true ambassador for GANNI. You will work within our beautifully curated store in our unique GANNI universe. You will secure exquisite customer experiences for every visitor we have in the store. You will guide, inspire and bring out the best side of all our GANNI girls, and work with the store team to secure operational excellence of the store to deliver smooth and seamless client experiences.
At GANNI, we strive for customised experiences and valued relationships with our clients. Through intelligent clienteling tools, you will drive business, relationships, and community to our store, build your own portfolio of special clients where private stylings require your talent for styling and be eager to accommodate your clients' needs. You’re motivated by selling, and you utilise all the intelligent tools we have available, built around an OMNI channel business model, where missing a sale is never an option. You are a team player, and together we work towards our ambitious objectives and KPI targets, and we use our creativity and proactive mindset to explore opportunities and new ways.
You don’t mind using your network, your knowledge about the city and personal experiences to always go that extra mile for a client and for the business. We host in-store events, parties, and we socialise with clients, neighbours and professional networks - it’s a GANNI community. Being a GANNI ambassador doesn’t stop at the doorstep. Being a GANNI ambassador is a state of mind.
At GANNI, we are passionate and optimistic people who live and breathe everything we stand for. You have a responsible, environmentally friendly approach to our business. You keep an open mind, and you are authentic in everything you do. The GANNI culture is based on a learning and results-driven mentality, where everyone is united by a common purpose.
Key Responsibilities
- Ensure exceptional client experiences before, during and after visiting
- Deliver outstanding and personal styling sessions
- Establish a client base of loyalty, and foster the GANNI community
- Conduct strategic client outreaches to drive footfall and business to the store
- Strive to reach KPI targets and support maintaining a KPI-driven environment.
- Drive in-store shopping events through your client database and establish a program to foster client relationships.
- Maintain VM guidelines, and ensure visual standards are met at any time
- Maintains and nurture Stock management in all aspects
- At least 2-3 years of experience from the service industry, fashion would be considered an advantage
- Experience with sales and working within a results-driven and goal-oriented environment
- Fashion interest with a thorough knowledge about trends, styling, brands and has a city vibe
- Excellent communication and people skills
- Ability to work in a fast-paced environment
- Fluency in English and Danish is a plus
We are looking for a true GANNI ambassador - someone who shares our values of Openness (ready to evolve, honest, not perfect), Optimism (you never stand still, just dance!), Authenticity (you march at your own beat!), Accountability (no excuses, you make an impact) & Responsibility (make small changes, see big differences).
The GANNI culture is based on a learning and results-driven mentality, where everyone is united by a common purpose of (hack)the fashion system!
GANNI is a state of mind - more than a way of dressing and we love to change the usual practice in everything we do. We are confident and capable of anything! So prepare yourself to be comfortable with the uncomfortable and hacking the system together with our amazing Bremerholm team!
DIVERSITY, EQUITY & INCLUSION
At GANNI, we are committed to creating an inclusive environment where everyone feels valued, respected, and empowered to thrive. We actively encourage applications from people of all backgrounds - regardless of gender identity, sexual orientation, ethnicity, racial identity, religious belief, disability status, or personal expression.
We believe that diversity drives creativity and innovation, and we are dedicated to building a team that reflects the world around us.
To support unbiased hiring, we kindly ask you not to include your photo, age, or marital status in your CV - we’re only interested in why you’re a great fit for the role.
BE BOLD AND JOIN OUR GANNI COMMUNITY!
We hope you got all your questions answered and feel motivated to join our team and become a part of the GANNI community.
We will be interviewing candidates continuously and kindly ask you to send your application and CV as soon as possible. Please use the “Apply for position” button.