System Analyst - #399227

Do you want to be a valued part of the critical infrastructure that serves communities across Europe and beyond? Are you looking for a position in which you can set direction and help shape our company, If so, then you could be the newest addition to our team as a System Analyst for our HR System supporting sea-based employees. 

At DFDS, we have more than 4000 sea-based employees working in European waters on our freight and passenger vessels. Operating the HR system that supports their life at sea is a crucial part of making DFDS a great place to work.

Seafaring is a way of life, with many distinctive differences from that of life ashore. It is vital for our work and success, that we include the many varying perspectives, values, and practices in the day-to-day administration of our Crewing System.

About The Role

Together with 3 colleagues in the team, you will be responsible for the structured operation and support of AdonisHR, our crewing system for all seafarers. In AdonisHR we manage Crew lists, Certificate management, Roster Planning and in some case also salary. As the maritime industry is heavily regulated, it is essential to secure that DFDS at any time follow regulation and can verify that we do. A critical part of this is to ensure that data and processes in the systems are standardised across all flags and vessels.

What kind of exciting challenges can you expect to meet in this role? 

The majority of tasks will be split between system administration and system support, but other related task may also be relevant.

AdonisHR receives regular updates that need to be distributed and installed on a large pool of vessels spread out across European waters. Being on control of releases and release plans as well as feature updates and change requests is critical part of the job.

Having a structured process is essential for us as we often have several tasks executing simultaneously.

Supporting the platform means that the team act as 2nd level support to our Crewing organization as well as Office managers on the vessels. As with any support organization we value the structured approach, meaning that we gather knowledge and learnings and constantly build our knowledge base for the mutual benefit of ourselves, and everyone involved with the platform.

About You

We think the strongest teams are built on diversity and inclusivity. Contrasting opinions, varied skills and strong characters bring out the best in us all. With this in mind, we think that you bring a positive mindset, a proactive attitude, and a constant drive to always find the best solution based on collaboration and the will to find the compromises where they are needed.

The ideal person for this position will have the following qualifications:  

• Experience from an IT support role with general knowledge of support platforms and processes.
• Good communication and stakeholder management skills.
• Experience preparing training manuals and FAQ materials for easy-access and end-user guidance.
• Excellent collaboration skills and teamwork approach.
• Experience in performing System installations, Upgrades and Maintenance procedures.
• Experience with vendor management.
• General experience with Microsoft 365 and tools in the platform.
• Basic project management skills.
• It is an advantage but not a requirement if you have experience with the AdonisHR Crewing System.
  
  

Working at DFDS

Join the movement and grow with us.

While you’re with us, we want you to develop and move yourself on. We’ll encourage you to challenge yourself to acquire new skills and perspectives. 

We’re a diverse and international crowd, all working towards the same common goals: growing the business, growing the people, improving the customer experience and just constantly raising the bar for what we can achieve on sustainability and CSR. This is some of the reasons we’re pushing for green technologies and why we think the strongest teams are built on diversity and inclusivity. Contrasting opinions, varied skills and strong characters bring out the best in us all. And we cannot wait for you to join.

When you join us, you will join our Technology and Innovation Division with more than 450 colleagues spread out across Europe. You will become part of the Employee Experience team of 10 employees whose purpose it is to provide a 1st class digital employee experience in DFDS.

Are we a match? Then what are you waiting for? Apply Now.  

If you think your personality, skills, experience and ambition match this role, we’d love to hear from you. Send us your resume as soon as possible as we’re keen to meet potential candidates on an ongoing basis.  

Is there something you need to know, we haven’t covered here, please do not hesitate to reach out to Team Lead, Morten Nordholt Andersen on [email protected]

We look forward to hearing from you.

We are a transport and logistics company providing the safe, reliable and efficient movement of people and goods - more than 12,000 colleagues, all committed to transforming our business into a greener and more digitised operation. We are proud of our role as part of the critical infrastructure serving customers and communities across Europe and further afield.

Be part of DFDS and be part of the movement.