Senior Manager, Cell Therapy Operations and Account Manager (CTOAM) - #393502

Working with Us

Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more careers.bms.com/working-with-us .

Position Summary

The Senior Manager, Cell Therapy Operations and Account Manager (CTOAM) plays a critical role in the commercial success of BMS's innovative cellular therapies by coordinating the country-wide management of the onboarding of CAR T centers in Nordic as well as continuous update of their capabilities according to state-of-the-art standards.

Develop and implement account plans of CAR T treaters as well as the key referrers and giving input to the cross-functional development of the Nordic brand strategies.

CAR T Site Onboarding and Capacity Updates

Coordinate site-specific onboarding for Nordic centers.

Collaborate with cross-functional teams and site stakeholders.

Maintain communication with CAR T site stakeholders.

Manage contracts within regulatory guidelines.

Operational Excellence

Ensure alignment of activities across medical, marketing, and the extended cross functional functions.

Implement brand messages and tactics for optimal patient outcomes.

Enhance operational excellence and innovation.

Collaborate closely with CAR T centers on slot availability and demand.

Monitor brand success and customer satisfaction.

Key Account & Referrer Management

Develop a strategic plan for CT treaters and referrers.

Conduct educational events and monitor competitors' activities.

Maintain cross-functional alignment with Medical, Marketing & the extended cross functional functions.

Manage national sales and market share targets.

Coordinate key projects in the territory.

Affiliate CT Strategy

Support CAR T Lead in defining affiliate-specific CAR T strategy.

Understand hematology trends for the Nordic strategy.

Gather insights for safe and effective administration of BMS's cell therapies.

Demand Planning

Gather insights for accurate demand planning.

Support internal budget and forecasting.

Identify and address capacity constraints.

Core Qualifications

• Multiple years of pharmaceutical/biotechnology industry experience.
• Fluency in at least one Nordic language and English.
• Strong project management skills.
• Excellent interpersonal, decision-making, and problem-solving skills.
• Understanding of healthcare provider organizations and market dynamics.
• Thorough knowledge of the hematology market.
• Compliance with laws, regulations, and policies.
  
  

Additional Requirements

• Ability to manage scientific detail for candidates with commercial backgrounds.
• High ethical standards and strong communication skills.
• Adaptive, collaborative, and customer-focused mindset.
• Alignment with company values and focus on value for customers and patients.
• Highly energetic, self-reliant, able to successfully drive performance and deliver results.
• Strong business acumen and open minded
• Passion for the patients
  
  

If you come across a role that intrigues you but doesn't perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Uniquely Interesting Work, Life-changing Careers

With a single vision as inspiring as Transforming patients' lives through science , every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in an inclusive culture, promoting diversity in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has a diverse occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to [email protected] . Visit careers.bms.com/ eeo -accessibility to access our complete Equal Employment Opportunity statement.

BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

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