Sincerely Caring Housekeeping Supervisor

Housekeeping Supervisor 

Are you an experienced housekeeping leader looking to level-up your career? Do you thrive in a fast-paced and multi-faceted environment where you use your organization, creativity, and people skills to keep an operation running smoothly? 

We are looking for an experienced and dedicated leader to help us deliver sincere care and a worry-free experience to the largest hotel in Scandinavia. AC Hotel Bella Sky in Copenhagen has over 800 rooms, and we are looking for someone to run the daily operations and support the team. We are looking for a star who is eager to help us change the story on what housekeeping can be; someone who values their employees as whole people and leads with empathy. 

About the Role 

The Supervisor plays a central role in ensuring our housekeeping team has the information, resources, and support they need to deliver exceptional, worry-free service. This role requires clear and kind communication, sincere care for both guests and colleagues, and a proactive approach to building trust and cooperation across departments.  

The Supervisor is expected to help foster a calm, organized, and respectful atmosphere – contributing to a positive work environment and helping the team succeed together. 

In this role, you’ll be responsible for the following key tasks: 

• Prepare daily housekeeping task sheets and assignments for housekeepers and make ongoing adjustments based on last-minute changes. 
• Serve as the point of contact for real-time coordination between Housekeeping and Front Office to manage room readiness and priorities. 
• Coordinate daily operations and logistics between housekeepers, housemen, technicians, and the front desk with flexibility and professionalism, escalating to management as needed. 
• Communicate proactively and in a timely manner to keep communication clear and reliable. 

About You 

• You are a current housekeeping supervisor at a large hotel or a manager of a medium-sized hotel looking to grow your portfolio. 
• You keep calm under pressure, can multi-task across various functions, and adapt easily when plans change. 
• You have excellent organizational and time management abilities. 
• You are a confident, kind, and professional communicator. 
• You are a proactive problem solver with the ability to manage shifting priorities. 
• Familiarity with hotel systems (Opera, Teams, Planday) preferred. 
• You are flexible and available to work every other weekend and some holidays. 
• Fluency in English is required; other language skills are a bonus. 

If you Lead by example, stay organized and composed even when the day is busy or unpredictable, and would like to help us deliver a worry-free experience, we’d love to hear from you! 

About Us 

Everything we do, we do to deliver happiness. 

We strive to realize our vision by working on our mission everyday: to reform the hotel housekeeping industry by delivering Worry Free Housekeeping. 

We sincerely care for our employees, and in turn our employees sincerely care for our customers. It’s really that simple!  

An Ellen is:  

...someone who makes you feel sincerely cared for  

...someone who takes away your worries and allows you to focus on happiness 

To learn more about The Ellen Group, please visit our website at www.theellengroup.com  

or have a look at a documentary that was produced about how we work:  

https://www.tv2kosmopol.dk/stuepigerne-paa-bella-sky 

Join Us: To apply, please send your CV and cover letter to: [email protected] and write “Supervisor Application” in the subject line. 

Our team is made up of people from over 30 nationalities. We welcome applicants of all backgrounds and believe that diversity strengthens us.