Client Advisor F/M - Copenhagen Airport

Overview

MONCLER is currently looking for a full-time Client Advisor to join our team at our store in Copenhagen Airport.

Our Client Advisors, with impeccable presentation and a natural elegance, will guide each single client across the brand’s values and heritage, gaining a strong understanding of the client and their needs, by building a profitable, long-lasting relationship.

The Client Advisor, in partnership with the team, is responsible for reaching individual results and contributing also to the team targets.

Your Impact

Responsibilities And Task

• To provide the best service, taking care of all phases of the selling ceremony: welcoming, understanding customer’s needs, providing support while trying the products on, cross-selling, orienting customers to other department if necessary
• Ensures a unique client experience, creating a long-lasting relationship, taking care of all phases of the selling ceremony, after sales and clienteling activities, providing a warm and welcoming environment;
• Achieves excellent selling performances and results
• Actively cooperates during preparation and execution of inventories, product replenishment and stock activates
• To ensure that company policies, procedures and standards are adhered to at all times
  
  

Team Working Activities

• To collaborate with the store team and to be engaged in Moncler’s vision and mission in order to strengthen company’s community and to work in a full integrated manner on a global scale, improving organisation and driving innovation as a team
• Works with the team effectively and enthusiastically, conveying energy and motivation, whilst being a reliable partner.
  
  

Qualifications

Requirements:

• Previous experience in sales roles;
• Experience in structured fashion luxury/retail companies is a plus;
• Passionate in retail, client service and commercial mindset;
• Excellent understanding of the luxury sector and product sensitivity;
• Strong communication skills;
• Willingness evolve in the organisation, flexible to best practices for the business;
• Fluency & sophistication in Danish, proficiency in English;
• Digitally aware and open to new ways of working.
  
  

Moncler Group is an equal opportunity employer, which means we do not discriminate on the basis of ethnic origin, skin colour, religion, civil status, age, nationality, ancestry, any form of disability or neurodivergence, medical condition, gender, gender identity or expression, sexual orientation. We celebrate diversity and are committed to creating an inclusive environment for all employees.