Used Car Refurb Supervisor

What To Expect
As Tesla’s growth trajectory increases as do our used vehicle trade and deliveries in volumes. In the

Used Cars business, we give Tesla cars a second life, providing customers with a similar experience as of

buying a new car, and ensure that every delivery made to customers is of top quality as they can expect

from us.

Our Used Car Refurb Supervisors are the front-line leaders of our used car refurb operation. They act as

brand ambassadors, delivering an exceptional experience to customers, managing day-to-day operations

as well as proactively developing team members to reach their full potential. We hire leaders who want

to run the business and be a part of our critical mission to accelerate the world’s transition to

sustainable energy.

Our Used Car Refurb Supervisors consistently deliver excellent results across both people leadership and

business operations. To succeed at Tesla, you must be energetic, highly organized, and smart working as

well as having a passion for true leadership and our brand

What You'll Do

Supervise the health and safety compliance across the location, setting the tone and always leading by example

Oversee and lead a team of used cars service technicians to achieve results and set targets.

Conduct regular one-to-ones and feedback sessions with team members, providing constructive and clear coaching, identifying training needs, and driving their development.

Plan, prepare and distribute work based on skill level, capacity and resource

Monitor performance consistently and be responsible for quality within your team, reporting progress to management daily, together with any specific incidents

Identify any roadblocks disturbing workflow and ensure that everyone has the tools and training to perform their role successfully

Responsible for tooling inventory management, cost controls, and tool orders

Ensure that work standards and available procedures are up-to-date accurate and that all work is

compliant

Hold daily meetings with the team, outlining expectations and workload for the day ahead

Act as the main point of contact with partner teams to ensure smooth business continuity

Motivate, lead and inspire the team in continuous improvements and efficiencies

Liaise daily with internal teams within the used car refurb center, service, sales and delivery teams.

What You'll Bring

A proven background of leading an organization or national business function

Strong bias for data and impact driven

Ability to move between a high-level, holistic business approach and communicating with employees on a grass-roots level

Excellent organization skills, with experience of high-level reporting

Experience of working in an agile environment, where you have responded quickly to changing business needs

An open and approachable leadership style, with experience of leading, motivating, and coaching people

Regular travel in the market will be required

Language requirements – to be decided by the local market

, Tesla