Trouble Shooter Engineer

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80 000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Could you be the full-time Troubleshooting Technician in Copenhagen we’re looking for?

Your future role

Take on a new challenge and apply your technical troubleshooting, investigation, and testing expertise in a new cutting-edge field. You’ll work alongside dedicated and supportive teammates.

You'll provide crucial technical expertise to subcontractors, the warranty support team, and project team members, ensuring the availability of Alstom products. Day-to-day, you’ll work closely with teams across the business (PI Support team, RAMS team, Project Engineering team), carry out troubleshooting during various project phases and much more.

You’ll specifically take care of fleet check activities, report any deviations in our Failure Management database, and support our operation helpdesk, but also apply and enforce Alstom & customer EHS & security rules on customer sites.

We’ll look to you for:

• Conducting troubleshooting and repairs during the Product Introduction period, as well as Pre-warranty & Commissioning
• Executing tests and troubleshooting procedures to evaluate system performance
• Supporting the implementation of Field Modifications when required
• Recommending preventative and corrective actions
• Providing technical leadership and conducting peer reviews of PI activities
• Contributing to the Return of Experience process
• Leading a team of Troubleshooters if needed
  
  

All About You

We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role:

• Certified Technician or Undergraduate in a technical area (mechanical or electrical/electronics)
• Experience in technical troubleshooting/investigation/testing (> 10 years for Senior positions)
• Knowledge of EHS practices and product familiarity
• Familiarity with IT systems
• An internal EHS training certification
• Ability to work independently (self-government)
• Excellent communication skills and customer contact experience
  
  

Things you’ll enjoy

Join us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You’ll also:

• Enjoy stability, challenges and a long-term career free from boring daily routines
• Work with new security standards for rail signalling
• Collaborate with transverse teams and helpful colleagues
• Contribute to innovative projects
• Utilise our dynamic working environment
• Steer your career in whatever direction you choose across functions and countries
• Benefit from our investment in your development, through award-winning learning
• Progress towards leadership and specialized technical roles
• Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension)
  
  

You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!

Important to note

As a global business, we’re an equal-opportunity employer that celebrates diversity across the 70+ countries we operate in. We’re committed to creating an inclusive workplace for everyone.