Area Head of Key Clients

You've seen us everywhere, from a road trip, passing over one of our trucks, to the biggest ports in the planet where we touch land to continue our journey All The Way to your front door.

Now it's your chance to get to know us from within: a workplace full of warmth, friendship and support. We invite you to join our wonderful team and be part of our purpose: Improving life for all by integrating the world.

Area Head of Key Clients, NDC

Join us and play an important role on our team lifting global trade every day!

We are looking for an Area Head of Key Clients with strong commercial drive, customer orientation and leadership to be part of our Nordic (NDC) team. This is an exciting career opportunity to work in a multinational company that makes global trade happen. We are targeting significant growth in NDC and in this position you will play a fundamental role in achieving our ambitious plan.

Reporting to the Head of Sales Nordics (NDC), the Area Head of Key Clients will be responsible for driving and delivering business and sales targets, advancing both our Ocean, and particularly our Logistics growth agenda, formulating and executing Sales strategies and developing individual sales account plans as well as challenging and guiding a team towards top engagement and performance.

You will be accountable for understanding the customer needs and providing them with end-to-end integrated product solutions, delivering assigned sales targets, developing a world class sales team and ensuring highest levels of customer satisfaction for the segment.

We Offer

A challenging opportunity to work in a dynamic and driven organization where you will demonstrate your sales and client management skills as well as leadership capabilities.

You will have the opportunity to work with leading/global key clients in the Nordic Area to acquire and master the best sales practices and to gain visibility and recognition within the Maersk group. Moreover, you will expand your customer’s network and enrich your market and product knowledge while enhancing Maersk's leadership position and contributing to the continuous success of the region.

Besides focusing on creating value for our customers and the business, a key priority for us is to drive personal and professional development for our people to prepare for further career progression.

Key Responsibilities

Delivery as per Area budget

• Lead and set direction for the sales team according to budget- both on delivering ocean volume and growing revenue and optimizing profits
• Coach and drive sales team to sell and grow non-ocean activities including supply chain and local products
• Define and set targets for sales incentives and oversees forecasting and budgeting processes to be aligned with business goals.
  
  

Customer satisfaction

• Actively monitor local NPS with the vertical/segment and drive local improvement to improve customer satisfaction
  
  

Manage stakeholders across the area, region, and global functions

• Actively provide feedback to the vertical or segment lead based on customer feedback and insights
• Feed business development managers with relevant leads
  
  

Build and develop a best-in-class sales team

• Ensure succession plans are in place for key roles including own role
• Coach direct reports for success and development
• Manage team engagement
• Develop vertical/segment sales skills
• Leverages understanding of the local business environment to support development of the sales strategy.
  
  

We are looking for

The role will require a highly motivated individual, able to analyze data in order to guide the team to identify opportunities, to develop and execute the overall sales strategy in line with our growth targets. We envision you to have below:

• A strategic thinking leader with breadth of managerial expertise to lead, engage and develop people
• Extensive experience in a Key Client /Sales role within the logistics and supply chain industries
• Proven ability to understand customer needs and offer mutually beneficial solutions
• Supply chain expertise (to optimize Maersk share across products), solution selling, and inter-personal skills (stakeholder management, influencing skills)
• Negotiation skills/procurement experience
• Logistics product understanding including how to solve different customer pain points
• Strategic partnering, financial acumen, matrix management, value co-creator, presentation skills
  
  

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing [email protected].

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing [email protected].