Crisis Shift Supervisor

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Job Type

Full-time

Description

Who We Are

Pawnee Mental Health is a mission-driven non-profit Certified Community Behavioral Health Clinic (CCBHC) serving 10 counties across North-Central Kansas. We provide comprehensive behavioral health services to individuals and families in underserved communities, and we’re looking for passionate professionals ready to make a real impact.

As a growing and vibrant organization, we foster a team-oriented environment where every staff member plays a vital role in helping clients live healthier, more fulfilling lives.

What We Offer – Compensation And Benefits

We believe in supporting our employees’ well-being and professional growth. Here’s what you can expect:

• Medical & Vision Insurance – Accessible plans to support your health needs offered through BCBS or Aetna – prices for single coverage between $50–100/month
• Dental Insurance – 100% FREE for employees
• Kansas Public Employee Retirement System (KPERS) – Secure your future with KPERS retirement benefits – a lifetime pension program
• Other Insurance – Life insurance coverage up to 150% of your annual income and long-term disability insurance at NO COST
• Paid Holidays – Enjoy 8 paid holidays throughout the year
• Generous PTO – Start earning 10 hours of PTO per month (15 days/year), jumps to 24 days/year on your first anniversary
• Paid Medical Leave – Receive a 40-hour bank of paid medical leave IMMEDIATELY upon hire
• Employee Assistance Program (EAP) – Access support resources for your personal and professional life
• Supplemental Benefits – Additional life insurance, short-term disability, ambulance transportation, critical illness coverage, and more
  
  

The Role You’ll Play as a Crisis Shift Supervisor

The Crisis Shift Supervisor is a critical leadership role in the daily operations of Pawnee’s Crisis Stabilization Unit (CSU). This position works alongside the Crisis Operations Manager and is responsible for guiding and supporting a team of dedicated Mental Health Technicians and Case Managers who deliver immediate care to individuals experiencing acute behavioral health needs.

This is a fast-paced, hands-on role that requires strong decision-making, clear communication, and a commitment to compassionate care. You’ll help maintain safety and consistency on the unit while ensuring staff deliver high-quality, trauma-informed services.

What You’ll Do

• Supervise and support Mental Health Technicians and Case Managers during your assigned shift
• Monitor and ensure high standards of care, documentation, and staff performance
• Coordinate shift coverage, assist with scheduling, and resolve staffing issues as needed
• Communicate effectively across teams and with leadership to support smooth operations
• Review client documentation for accuracy, completeness, and compliance
• Mentor new staff and contribute to ongoing staff development
• Foster a positive, collaborative team culture rooted in respect, empathy, and accountability
  
  

Why Work With Us?

At Pawnee, we believe our people are our greatest asset. Whether you're passionate about direct care, leadership, or growing in your mental health career, this role offers an opportunity to make a meaningful difference while receiving strong support and training from experienced clinical leaders.

Requirements

Required:

• Bachelor’s degree in a human services field – or – an equivalent combination of education and related experience (one year of experience may substitute for one year of education)
• 2–3 years of experience in a mental health or crisis intervention setting, including at least 1 year in a supervisory or team lead role
• Solid understanding of mental health diagnoses, crisis intervention techniques, and trauma-informed care
• Excellence oral and written communication skills in English
• Proven experience in staff scheduling, timekeeping, and labor management
• Competent in basic computer skills for electronic data entry, retrieval, and reporting
• Possession of a valid driver’s license and current automobile liability insurance in accordance with organizational policy
• Must successfully pass criminal background checks and all other applicable screenings
• Ability to work a flexible full-time schedule, including evenings, nights, weekends, and holidays as needed
• Physically and emotionally capable of managing the demands of a crisis stabilization environment
• Required to pass a drug screening as a condition of employment
  
  

Salary Description

$65,000 - $70,000