Data Center Production Operations Engineer

Meta is seeking a forward-thinking experienced Engineer to join the Production Operations Engineering team within Infra Data Centers. Our data centers, and the hundreds of thousands of servers installed in them, are the foundation upon which our rapidly scaling infrastructure efficiently operates and upon which our innovative services are delivered. Meta is at the leading edge of the global data center industry both in terms of how data centers are designed and operated. This person should enjoy working in a fast paced, technical environment where adaptability and flexibility will be key to their success. We seek an IT professional with advanced, hands-on technical skills in server hardware and Linux (ideally in a Data Center environment). Having extensive knowledge of server administration and performing on complex projects in a large-scale distributed data center environment is a core competency of this individual. The candidate should also have practical knowledge and experience in at least one of the following core areas: Hardware, OS repair, Tooling and Automation and Project Management.

Data Center Production Operations Engineer Responsibilities:

• Practical experience troubleshooting and analyzing complex technical issues within the data center, ranging from automated tooling to hardware failures and network issues
• Work as a subject matter expert with cross functional teams on large scale data center projects and initiatives
• Provide cross data center support and identify potentially larger issues, displaying effective communication when something is identified
• Work with internal hardware teams and vendors to help drive complex technical issues to resolution, provide an ownership stake in ensuring high quality levels of hardware, and influence future design to ensure ease of serviceability
• Demonstrated experience solving issues at scale using scripting, automation and tooling
• Use data analytics to drive maximum server fleet up-time and utilization rates by understanding hardware failure rates and Service Level Agreements to customers. Identify trends and systemic issues in the fleet and drive resolution
• Coach/Mentor team members to evaluate and identify better ways to resolve issues and define updates to tools and processes
• Provide mentorship and be the go-to technical resource for management
• Build cross functional relationships and have the experience to influence policies and procedures to improve global data center operations
• Participate in an on-call rotation
  
  

Minimum Qualifications:

• Experience managing multiple technical issues concurrently
• Hands on experience and knowledge of hardware systems and components
• Time and project management experience
• Knowledge of enterprise level networking and storage platforms
• Experienced in triaging, debugging, troubleshooting complex systemic issues in a Linux server environment
• Knowledge of the interdependencies of data center functions and technologies including electrical, cooling, structured cabling, security, network and server systems
• Demonstrated experience of effectively conveying information verbally and in text. English as a working language
  
  

Preferred Qualifications:

• Experience in providing technical guidance to external vendors
• Experience in debugging, modifying and developing in commonly used scripting or programming languages including Bash, PHP, Python, SQL, or Perl
• Knowledge of out-of-band/lights-out server communication methods, such as IPMI and serial console
• Experience in a large-scale data center environment
  
  

About Meta:

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.