Operations Lead

Join one of the fastest-growing YC-backed European AI startups and build the operational foundation that scales.

As kapa.ai scales to 150+ customers (including Docker, OpenAI, Reddit), our founders and Chief of Staff own what only they can do. We need an exceptional operator to own everything else - the critical behind-the-scenes work that enables growth. We’re a very lean and intense GTM team of former founders and ex-McKinsey consultants.

What You’ll Own

• Financial Operations: Monthly financials, payments, forecasting, treasury management, and expense oversight
• Legal & Contracts: Customer agreements, compliance (SOC II, GDPR), contract reviews, and legal coordination
• People Operations: Onboarding, payroll, HR compliance, and team coordination
• Sales Operations: CRM management, renewal tracking, and revenue process optimization
• General Operations: Vendor management, office coordination, and operational infrastructure
  
  

You're Probably a Good Fit If You

• Like putting things in spreadsheets and building systems
• Have 3+ years in operations, tier 1 consulting, or similar role at a fast-growing B2B SaaS company
• Have experience with financial operations, contract management, or legal compliance
• Strong bonus: Legal or contracts background - you've drafted agreements, handled contract negotiations, or worked in legal operations
  
  

Nice to haves

• Experience at a B2B SaaS company during Series A/B growth phases
• Background in legal operations, contract management, or compliance frameworks
• Financial modeling, FP&A, or accounting experience
  
  

This is an in-person (Copenhagen-based) role only.

About the interview

• Intro chat with a co-founder (15-minutes)
• Paid take-home to assess your skills
• Live work experience deep-dive (1 hour)
• 3-day paid work trial to collaborate with our team and ensure it’s the right fit for both sides