Data Analyst for Performance Management (H/F) - SATAIR A/S

Job Description: Do you want to improve the performance and customer satisfaction of the Aftermarket division of Airbus? What the job isThis role, based in Copenhagen, reports to the Head of Performance Management (ASAXP) and requires continuous cross-functional collaboration with our Operations functions, Sales, Product Management, Finance, HR, and IT Teams from all our sites in the world. You will integrate the Business Performance team which is spread across the globe, matching Satair's operational footprint. It means working in multi-disciplinary and multi-cultural teams with a focus and responsibility on delivering pragmatic solutions. We are looking for our new Process & Performance Manager who is ready to roll up their sleeves and help us develop actionable, data-driven insights and solve business problems, using various quantitative tools and core project management skills. The candidate will challenge the status quo as well as be resolutely determined to ensure operational excellence by speeding implementation across the organization to make a difference in terms of performance perceived by customers. Key deliverables:

Lead Customer Performance Improvement projects with the aim of reducing/eradicating customer Irritants

• work directly with customers to understand pain points from a data driven perspective in collaboration with our Sales organization
• Translate customer satisfaction expectations into operational targets

• Deploy Airbus Continuous Improvement initiates (Called Airbus Operating System - AOS) deployment in Satair in close collaboration with Airbus Customer Services AOS team (S function) and Satair Functions.
  • Support operational functions in their AOS/continuous improvement deployment
  • Benchmarking across the company

How you will contribute to the teamKey competencies needed to succeed in this position

• Strong analytical & Problem Solving: Demonstrate exceptional troubleshooting and problem-solving skills in an industrial environment, to structure ambiguous situations and to use data analysis to the extent possible to find and drive solutions.
• Delivering Results: Ability to successfully deliver end-to-end solutions in complex organisation under tight timelines, working through the multiple constraints along the way with agility .
• Influencing and foster collaboration: Innovative leader with the ability to identify opportunities and influence / challenge stakeholders with unbiased view across all functions to gain support and overcome resistance with trustful collaboration, data, persuasion and common goals.
• Data Analysis Skills: Experience in Python, including data manipulation and analysis libraries Familiarity with database systems and SQL Ability to visualize and communicate data and analyses
• Excellent communication (especially in English): Ability to create synthetic and precise status reports with internal and cross functional teams for reviews with executive and senior leadership teams synthesizing large quantities of data to help create new, step-change initiatives for the organisation. Communicate expectations and requirements equally well at all levels, and capacity to write well-reasoned and data-driven proposals, performing your own data analysis as necessary

What does your next challenge look like?At Satair, we believe in sustainable aviation that allows people to travel and connect across the globe. We are on a mission to provide world class material solutions that keep aircraft flying and extend their lifespan. In Satair, you can challenge the status quo, pioneer new ways of working, and generate real value for airlines and suppliers worldwide. Being part of the Airbus family gives us the opportunity to live a global mindset, working in international teams and collaborating across functions, sites and cultures. If you want to work as one team embracing a can-do attitude in a demanding environment, then we offer a great place to explore, learn, and grow. Come on board and join us at Satair, an Airbus Services Company! About SATAIRSatair offers first class material management solutions in the aftermarket business of the aviation industry. We are working to be the most customer-centric organization in providing commercial aviation spares parts to make the world continue flying. We are constantly taking customer experience to new levels by improving how we fulfill and deliver customers’ orders quickly and accurately, anywhere in the world. To meet this goal, Satair is continually striving to innovate and provide best-in-class service levels by pioneering new products and services in a fast growing business environment. With our global functional organization spanning across 11 different sites and locations worldwide with more than 1.800 people and a turnover of $3.0 billion, you will be part of a truly global family. Our customers have the ultimate goal to operate their fleet and our Airbus aircraft safely, efficiently in a cost-time-quality effective manner and of course with the expected comfort level for their customers. We at Satair do everything to support our customers in this. If you want to know more about our business, have a closer look at our website www.SATAIR.com or check out our SATAIR Youtube Channel at www.youtube.com/sataircompany ! What do we offer at SATAIR?At SATAIR, you will find much more than a job - we offer you the possibility of growing both your personal and professional capacities in a fun, supportive and informal working environment, where you will be encouraged to engage, share knowledge and ideas. SATAIR is committed to achieving workforce diversity and creating an inclusive working environment. We love to bring in people with different backgrounds and experiences as we believe it enhances our performance immensely! Here is a selection of some of the benefits we offer our employees in Copenhagen:

• Competitive remuneration, including short term incentive bonus on all levels
• Work/life balance: hybrid working, flex time, maternity/paternity/parental leave, 29 days of holiday + senior and flex days
• Personal development: personalized development plans, large portfolio of learning solutions and many internal mobility opportunities, both locally and globally
• Health and well-being: Health insurance, in-house canteen with many healthy options

Come on board and join us at Satair, an Airbus Services Company Please send us your application as soon as possible to get the opportunity to become part of an exceptional global team! We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. When applying for the position, you accept our data privacy statement: http://www.SATAIR.com/privacy This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.Company: Satair A/SContract Type:PermanentExperience Level:ProfessionalJob Family:Digital By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to [email protected] . At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.