Delivery Manager, Core Infrastructure

Driven by the passion to improve quality of people’s lives, WS Audiology continues to grow as a market leader in the hearing aid industry. With our commitment to increase penetration in an underserved hearing care market, we want to accelerate our business transformation in order to reach more people, more effectively.

Internal title: Senior Specialist, Architecture & Delivery

Looking for a structured Delivery Manager to lead infrastructure projects across our global IT landscape. Driving the execution of technical projects - especially around network and datacenter domains - by planning, coordinating, and aligning internal teams and external partners. You’ll also you'll help shape and drive delivery through intake facilitation, backlog management and prioritization, and close planning with our domain leads.

This role sits in the Architecture & Delivery team, but your day-to-day work will be closely tied to the Core Infrastructure domain leads and their teams.

What you will do

• Lead datacenter and network infrastructure projects from planning to completion
• Maintain and prioritize work backlogs, conducting regular planning and refinement sessions
• Coordinate tasks across projects, tickets, and operations with cross-functional teams
• Monitor progress, address blockers, and ensure on-time delivery
• Manage scope and delivery of non-ticketed service requests
• Track project budgets, ensuring alignment with financial plans and goals
• Collaborate with vendors, partners, and stakeholders to meet project objectives
• Use KPIs to monitor performance and drive continuous improvement.
  
  

What you bring

Experience

• Degree in Information Technology, Computer Science, or related fields
• Minimum 4 years of relevant experience in technical infrastructure services, technical, security services, and governance frameworks such as ITIL, PMP or PRINCE2, Scrum and/or SAFe
• Hands-on expertise in managing cross-functional teams and coordinating with third-party vendors
• Strong understanding and experience with on-prem, hybrid, and cloud environments
• Demonstrated ability to lead infrastructure upgrades, migrations, and multi-site deployments.
  
  

Personal competencies

• A multi-cultural mindset is key—comfortable working with diverse teams and understanding the dynamics of a global environment
• Self-driven, accountable and have the ability to drive tasks forward with minimal supervision
• A team player with clear communication and a solution mindset.
  
  

Who we are

At WS Audiology, we provide innovative hearing aids and hearing health services.

Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world.

With us, you will become part of a truly global company where we care for one another, welcome diversity and celebrate our successes.

Sounds wonderful? We can't wait to hear from you.

WS Audiology is an equal-opportunity employer and committed to creating an inclusive employee experience for all. Regardless of race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status we firmly believe that our work is at its best when everyone feels free to be their most authentic self.