Application Specialist - Biochemistry | Biokemi

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

Application Specialist – Biochemistry

Location: Denmark

Danish version below

Join more than 100,000 colleagues across over 100 countries in a shared purpose: “Doing now what patients need next.” At Roche Diagnostics Denmark, we work in a culture of collaboration and innovation—shaping the future of healthcare and making a real impact on patients’ lives.

Roche Diagnostics is dedicated to improving clinical decision-making and healthcare efficiency. Our mission is to connect diagnostic and treatment data from lab instruments and IT systems in hospitals and healthcare institutions, transforming complex data into clear insights for doctors and healthcare professionals.

Your Role

As an Application Specialist in Biochemistry, you will be part of our Applications Team within the Commercial Chapter, reporting directly to the Application Team Lead. You'll work closely with a team of highly skilled and collaborative professionals supporting a broad range of clinical laboratory specialties across Denmark. Together with 2 colleagues, your focus will be on Clinical Biochemistry.

In this role, you’ll have the opportunity to deliver high-level support to customers, implement Roche’s diagnostic solutions, and contribute to key projects and knowledge-sharing events across the healthcare landscape.

Responsibilities

• Ensure successful implementation of Roche’s core lab solutions, including chemistry and immunology analyzers, pre-/post-analytical systems, and integrated software solutions
• Support solution rollouts in alignment with customer expectations and Roche’s quality standards
• Take ownership of project planning, coordination, and follow-up during system implementation
• Collaborate with Sales and Marketing to highlight the value of our core lab solutions through expert knowledge and hands-on demonstrations
• Deliver effective training and coaching — in our training center, remotely, or on-site at customer facilities
• Guide customers through change management processes with confidence and empathy
• Foster strong, trust-based relationships with customers through consistent support and collaboration
  
  
  

Qualifications

• A relevant educational background such as laboratory technician, biomedical analyst, MSc, PhD, or equivalent
• At least 5 years of experience working in a fully automated lab environment using analyzers and/or pre- and post-analytical systems
• A strong interest in Lab IT middleware and automation
• Experience with Mass spectrometry would been seen as advantageous
• A collaborative mindset and a passion for customer service and continuous improvement
• Strong communication skills and a proactive approach to teamwork
• Willingness to travel within Denmark for customer visits, remote work, and internal collaboration several times per week
• Native-level Danish and solid proficiency in English, both written and spoken
• Flexibility and adaptability with the ability to prioritize tasks based on customer needs
• A sense of accountability and alignment with Roche’s values and vision
  
  

Why Roche

At Roche, we’re proud of who we are, what we do, and how we do it. We foster a work environment where integrity, innovation, and a passion for improving patient care are at the core of everything. You’ll be part of a forward-thinking team that values your input and supports your professional development.

Ready to Make an Impact?

If this role sounds like a great match for your skills and ambitions, we’d love to hear from you. Apply now and become part of a company that’s transforming diagnostics and changing lives for the better.

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Application Specialist – Biokemi

Lokation: Danmark

Bliv en del af mere end 100.000 kollegaer i over 100 lande, der arbejder mod et fælles formål: “ Doing now what patients need next”. Hos Roche Diagnostics, arbejder vi i en kultur præget af samarbejde og innovation – hvor vi er med til at forme fremtidens sundhedsvæsen og gøre en reel forskel for patienters liv.

Roche Diagnostics er dedikeret til at forbedre klinisk beslutningstagning og effektivitet i sundhedssektoren. Vores mission er, at forbinde diagnostiske og kliniske data fra laboratorie udstyr og IT-systemer, på hospitaler og sundhedsinstitutioner og omsætte disse komplekse data til klar viden for læger og sundhedsprofessionelle.

Din rolle

Som Application Specialist inden for biokemi, bliver du en del af vores Applikationsteam i Commercial Chapter og refererer direkte til Teamlederen for Applikationsteamet. Du vil arbejde tæt sammen med et team af højt specialiserede og engagerede specialister, der understøtter en bred vifte af laboratorie specialer i hele Danmark. Sammen med 2 kolleger vil dit fokus være på Klinisk biokemi.

I rollen som applikationsspecialist får du mulighed for at yde support til vores kunder på et højt niveau, implementere Roches diagnostiske laboratorieløsninger og bidrage til projekter, samt vidensdelingsaktiviteter i sundhedssektoren.

Dine ansvarsområder

• Sikre vellykket implementering af Roches Core-lab-løsninger, herunder biokemiske og immunologiske udstyr, præ-/post-analytiske systemer samt integrerede softwareløsninger
• Sikre løsninger i overensstemmelse med kundens forventninger og Roches kvalitetsstandarder
• Tage ejerskab over projekter og planlægning, koordinering samt opfølgning under og efter implementering
• Præsentere værdien af vores løsninger, både ved et højt vidensniveau og praktisk tilgang, i et tæt samarbejde med Salg og Marketing.
• Planlægge og forestå undervisning og træning, både teoretisk og praktisk – enten i vores træningscenter, online eller direkte hos kunden
• Guide og coache kunder sikkert og trygt gennem forandringsprocesser
• Opbygge og vedligeholde stærke og tillidsbaserede relationer til kunder gennem løbende support og fokusere på samarbejde og partnerskaber.
  
  

Kvalifikationer

• Relevant uddannelsesmæssig baggrund, fx laboratorietekniker, bioanalytiker, cand.scient., Ph.d. eller tilsvarende
• Minimum 5 års erfaring fra et fuldautomatiseret laboratoriemiljø med brug af laboratorieudstyr/instrumenter og/eller præ- og postanalytiske systemer
• Stor interesse for laboratorie-IT, middleware og automatisering
• Erfaring med massespektrometri vil anses som en fordel
• En samarbejdsorienteret tilgang samt passion for kundeservice og løbende forbedringer
• Gode kommunikationsevner og en proaktiv holdning til teamarbejde
• Villighed til at rejse i Danmark (op til 50 %) i forbindelse med kundebesøg på laboratorier, og intern sparring
• Flydende dansk og god til engelsk skrift og tale
• Fleksibilitet og evne til at prioritere opgaver efter kundebehov
• Evner at have mange bolde i luften
• Ansvarsfølelse og en stærk identifikation med Roches værdier og vision
  
  

Hvorfor vælge Roche?

Hos Roche er vi stolte af, hvem vi er, hvad vi gør, og hvordan vi gør det. Vi fremmer en arbejdsplads, hvor integritet, innovation og passion for at forbedre patientbehandlingen er fundamentet i alt, hvad vi foretager os. Du bliver en del af et fremsynet team, der værdsætter dine input og støtter din faglige udvikling.

Klar til at gøre en forskel?

Hvis denne rolle passer til dine kompetencer og ambitioner, vil vi meget gerne høre fra dig. Søg nu og bliv en del af en virksomhed, der er med til at transformere diagnostik og forbedre liv.

Who we are

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let’s build a healthier future, together.

Roche is an Equal Opportunity Employer.