Head of Commercial BI & Analytics
Danske Bank
Dato: for 2 uger siden
By: København, Region Hovedstaden
Kontrakttype: Fuld tid
Job Description
Are you motivated to turn data into actionable insights that support pro-active customers engagement and drive business growth? Can you lead and develop a diverse team of highly skilled specialists to realize their full potential? Then we might have the next perfect job for you!
Become a part of Commercial BI & Analytics
We are seeking a visionary Head of Commercial BI & Analytics to lead our central insights team in unlocking the full power of data and AI to deliver insights that drive pro-active & personalized customer engagement with our 2.2 million personal customers across the Nordics.
Your role will be essential to our Forward ’28 strategy, as you will drive the transformation of data insights into intelligent actions that enables faster business decisions, improved customer experiences, and commercial growth. This is your chance to help build the bank of tomorrow – more customer-centric, more data-driven and powered by innovation and AI.
Key responsibilities: what will you do?
As our new Head of Commercial BI & Analytics, you and your team will be responsible for translating the vast data we have on customers into actionable business insights that drive innovation and commercial growth – in close collaboration with stakeholders across the commercial value chain from data producing Tribes, to insights consumers across front-line units, commercial & marketing teams, as well as the executive leadership team in Personal Customers. This includes:
We are seeking a skilled leader who combines strategic vision with practical expertise in commercial BI and analytics. You are motivated to drive business growth through data-driven decisions and possess a deep understanding of the dynamics of the financial services industry (FSI). With a solid B2C commercial and marketing background, you effectively guide teams across the funnel, from awareness to loyalty management. Your innovative mindset and solid grasp of modern data and insights technology, including GenAI, will be key in shaping our strategies. Additionally, we are looking for:
The position is based in our new Corporate headquarter in central Copenhagen, close to the main central station. Be aware that we donot offer relocation.
Apply now
Ready for the next step in your career? Apply now and help us shape the banking experience of the future for personal customers in Danske Bank.
We will be conducting 1 st round interviews interviewing on the 1 st and 2 nd of June and 2 nd round interviews on the 11 th and the 12 th of June.
If you have any questions regarding the position please reach out to Martin Bo Marcussen, Head of Commercial Data & Analytics, at +45 30588097.
About Us
Danske Bank is a Nordic bank with bridges to the world around us. For 150 years, we have supported people and businesses in releasing their potential. A career with us is an opportunity to join a community of 22,000 colleagues in a culture where we are committed to Teaming Up, Owning It and Being Open. Together, we are on a journey to transform Danske Bank into a better bank. For our customers, our employees and the societies around us.
Are you motivated to turn data into actionable insights that support pro-active customers engagement and drive business growth? Can you lead and develop a diverse team of highly skilled specialists to realize their full potential? Then we might have the next perfect job for you!
Become a part of Commercial BI & Analytics
We are seeking a visionary Head of Commercial BI & Analytics to lead our central insights team in unlocking the full power of data and AI to deliver insights that drive pro-active & personalized customer engagement with our 2.2 million personal customers across the Nordics.
Your role will be essential to our Forward ’28 strategy, as you will drive the transformation of data insights into intelligent actions that enables faster business decisions, improved customer experiences, and commercial growth. This is your chance to help build the bank of tomorrow – more customer-centric, more data-driven and powered by innovation and AI.
Key responsibilities: what will you do?
As our new Head of Commercial BI & Analytics, you and your team will be responsible for translating the vast data we have on customers into actionable business insights that drive innovation and commercial growth – in close collaboration with stakeholders across the commercial value chain from data producing Tribes, to insights consumers across front-line units, commercial & marketing teams, as well as the executive leadership team in Personal Customers. This includes:
- Holistic insights: drive execution of strategic roadmap to deliver a one-stop-shop for all relevant insights within Personal Customers, and ensure one source of truth in data and aligned definitions across our complex suite of insights solutions
- Integrated full funnel insights: develop full marketing funnel insights that empower digital sales and customer journey teams to optimize digital customer journeys and campaigns – in close collaboration with Commercial Teams and MarTech team
- Front-line insights: develop performance insights to front-line managers and advisors to enable data-driven and pro-active engagement with customers – in close collaboration front-line units, AI team, and CRM team
- Commercial steering: develop various insights tools to follow-up & optimise commercial performance, including acquisition/lead management, sales funnels, front-line/capacity management, churn management, etc.
- Customer Journey insights: leverage CRM, campaign and behavioural data to deliver actionable customer journey insights including recommendations how to improve our engagement with customers across digital and offline channels
- Leadership: leading and developing a diverse, international team of 10 data analysts, driving a culture of customer-centricity, curiosity and commercial impact
- Continuous Optimization: establish efficient processes for delivering on the growing demand for ad-hoc and recurring insights requests, and ensure ongoing monitoring and optimization of existing insights products
We are seeking a skilled leader who combines strategic vision with practical expertise in commercial BI and analytics. You are motivated to drive business growth through data-driven decisions and possess a deep understanding of the dynamics of the financial services industry (FSI). With a solid B2C commercial and marketing background, you effectively guide teams across the funnel, from awareness to loyalty management. Your innovative mindset and solid grasp of modern data and insights technology, including GenAI, will be key in shaping our strategies. Additionally, we are looking for:
- Experience in leading data & analytics teams with direct positive impact on commercial results
- An experienced leader committed to developing and coaching data specialists in remote and international teams
- Great stakeholder management & communication skills, adept at translating complex data into actionable business insights
- Experience with key BI & analytics platforms, e.g. Tableau/PowerBI, Python/SQL, Snowflake/Databricks, MarTech CDPs, Adobe Analytics/CJA, Google/Meta/Programmatic Ad platforms, or similar
- Fluent in English, with Danish is a plus.
The position is based in our new Corporate headquarter in central Copenhagen, close to the main central station. Be aware that we donot offer relocation.
Apply now
Ready for the next step in your career? Apply now and help us shape the banking experience of the future for personal customers in Danske Bank.
We will be conducting 1 st round interviews interviewing on the 1 st and 2 nd of June and 2 nd round interviews on the 11 th and the 12 th of June.
If you have any questions regarding the position please reach out to Martin Bo Marcussen, Head of Commercial Data & Analytics, at +45 30588097.
About Us
Danske Bank is a Nordic bank with bridges to the world around us. For 150 years, we have supported people and businesses in releasing their potential. A career with us is an opportunity to join a community of 22,000 colleagues in a culture where we are committed to Teaming Up, Owning It and Being Open. Together, we are on a journey to transform Danske Bank into a better bank. For our customers, our employees and the societies around us.
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