Senior Specialist, IT Infrastructure

Driven by the passion to improve quality of people’s lives, WS Audiology continues to grow as a market leader in the hearing aid industry. With our commitment to increase penetration in an underserved hearing care market, we want to accelerate our business transformation in order to reach more people, more effectively.

Experienced in leading IT projects and deploying IT infrastructure. Strong analytical skills, effective communication, and interest in network and datacenter operations. Structured, planning-oriented, and capable of independent work with timely issue escalation.

What you will do

• Deliver datacenter and network projects, ensuring efficient execution and timely completion of change requests
• Monitor milestones, resolve roadblocks, and adjust plans to achieve successful outcomes
• Allocate resources effectively across projects, tickets, and maintenance tasks
• Manage requests for non-ticket-based services, defining scope and coordinating delivery
• Oversee project budgets to ensure alignment with financial goals
• Collaborate with IT stakeholders for planning, execution, and clear communication
• Engage external partners to meet quality, timeline, and project specifications
• Track KPIs and drive initiatives to improve service performance and delivery processes.
  
  

What you bring

Experience

• Degree in Information Technology, Computer Science, or related fields
• Minimum 4 years of relevant experience in technical infrastructure services, technical, security services, and governance frameworks such as ITIL, PMP or PRINCE2, Scrum and/or SAFe
• Hands-on expertise in managing cross-functional teams and coordinating with third-party vendors
• Strong understanding and experience with on-prem, hybrid, and cloud environments
• Demonstrated ability to lead infrastructure upgrades, migrations, and multi-site deployments.
  
  

Personal competencies

• A multi-cultural mindset is key—comfortable working with diverse teams and understanding the dynamics of a global environment
• Self-driven, accountable and have the ability to drive tasks forward with minimal supervision
• Collaborative and a team player with a positive mindset.
  
  

Who we are

At WS Audiology, we provide innovative hearing aids and hearing health services.

Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world.

With us, you will become part of a truly global company where we care for one another, welcome diversity and celebrate our successes.

Sounds wonderful? We can't wait to hear from you.

WS Audiology is an equal-opportunity employer and committed to creating an inclusive employee experience for all. Regardless of race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status we firmly believe that our work is at its best when everyone feels free to be their most authentic self.