Sales Associate, Royal Copenhagen Outlet

Founded in 1775 as “The Danish Porcelain Factory” under the patronage of Dowager Queen

Juliane Marie, Royal Copenhagen is among the oldest companies in Denmark. Deeply anchored

in craftsmanship, royal heritage and timeless design, Royal Copenhagen is one of the most

luxurious porcelain brands in the world. An innovative approach and steadfast determination

have made Royal Copenhagen a part of Danish cultural history and a true national treasure.

Are you captivated by the elegance of Danish porcelain and the beauty of Scandinavian design? Do you have retail or customer service experience, preferably in a luxury or design-focused environment? We would love to have you on our team!

We are seeking a passionate and customer-oriented individual to join our team as a Royal Copenhagen Sales Associate. As a brand ambassador for Royal Copenhagen, renowned for its exquisite, handcrafted porcelain and timeless tableware, you will play a pivotal role in providing an exceptional shopping experience for our valued customers.

As a Sales Associate for Royal Copenhagen, you will be responsible for showcasing and promoting our exclusive range of premium Danish design products. You will engage with customers, understand their needs, and provide personalized recommendations to create memorable shopping experiences. Your expertise in the Royal Copenhagen brand and product line will enable you to effectively communicate the craftsmanship, quality, and unique stories behind each piece.

Position: Fulltime

Location: Royal Copenhagen Outlet, Vejle

Responsibilities:

• Engage with customers warmly and professionally, providing personalized assistance and expert product knowledge.
• Showcase the artistry and craftsmanship behind Royal Copenhagen's porcelain collections, educating customers about the unique designs and rich heritage.
• Maintain a visually appealing store environment, ensuring that product displays are beautifully presented and enticing.
• Process sales transactions accurately and efficiently, utilizing our point-of-sale system.
• Proactively address customer inquiries, concerns, and feedback, going above and beyond to exceed their expectations and build lasting relationships.
• Collaborate with the store team to achieve sales targets and contribute to the store's overall success.
• You will play a pivotal role in our store, using the art of storytelling to engage customers, ignite their imagination, and drive sales
  
  
  

Requirements:

• Previous retail or customer service experience, preferably in a luxury or design-focused environment.
• Genuine enthusiasm for Danish design and a keen appreciation for Royal Copenhagen's craftsmanship and heritage.
• Exceptional interpersonal and communication skills, with a friendly and approachable demeanor.
• Strong attention to detail and organizational abilities to maintain an inviting store environment.
• Ability to work effectively in a team-oriented environment while also being self-motivated and proactive.
• Flexibility to work a schedule that may include evenings, weekends, and holidays.
• Fluency in Danish
  
  
  

Perks and Benefits:

• Competitive hourly wages with opportunities for growth and advancement within the company.
• Employee discounts on Royal Copenhagen products, allowing you to bring the beauty of Danish porcelain into your own home.
• Ongoing training and development to deepen your knowledge of Royal Copenhagen's history, collections, and craftsmanship.
• A positive and supportive work environment that values teamwork, creativity, and exceptional customer service.
• The chance to be part of a globally recognized brand that represents timeless elegance and Scandinavian design.
  
  
  

If you have a passion for design, a flair for customer service, and an appreciation for the artistry of Royal Copenhagen, we would love to have you on our team! Apply today, either in English or Danish, as a Royal Copenhagen Sales Associate, and let's bring the enchanting world of Danish porcelain to life.

If you have further questions about the role, you can contact the Store Manager Helle Andreasen, on mail [email protected].

With untiring enthusiasm, Royal Copenhagen continuously revitalises itself and its historic aesthetic, time and time again. Won’t you join us?

Read more: fiskarsgroup.com

Read more: royalcopenhagen.com

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