Student Technical Supporter
iMotions

About Us:
iMotions A/S is a cutting-edge software company at the forefront of biometric technology innovation. Our state-of-the-art solutions utilize biometric sensors to provide secure and seamless authentication experiences for a wide range of applications. As a company committed to excellence and innovation, we're dedicated to shaping the future of biometric technology.
Job Description:
We are seeking a dynamic and motivated student worker to join our team as a Technical Support & Product Specialist. In this role, you will have the opportunity to work alongside industry experts and gain hands-on experience in supporting our innovative biometric solutions while providing exceptional service to our clients.
Responsibilities:
- Provide technical support to clients via email, phone, and in-person meetings, assisting with troubleshooting, issue resolution, and product inquiries.
- Collaborate with our engineering team to escalate and resolve complex technical issues efficiently.
- Assist in the testing and validation of new software releases and updates.
- Conduct product demonstrations and training sessions for clients to showcase the features and capabilities of our biometric solutions.
- Gather customer feedback and insights to inform product improvements and enhancements.
- Contribute to the creation of technical documentation, including user guides and troubleshooting resources.
- Take on responsibility in Asset management
Requirements:
- Currently enrolled in a higher academic education, could be Cand. IT, or a related field.
- Strong technical aptitude and an interest in biometric technology and software development.
- Excellent communication and interpersonal skills, with the ability to effectively communicate technical concepts to non-technical audiences.
- Proactive problem-solving skills and the ability to work independently as well as part of a team.
- Fluency in English; proficiency in Danish is a plus.
Preferred Qualifications:
- Experience with software testing methodologies and tools.
- Familiarity with biometric sensors and related technologies.
- Previous experience in technical support or customer service roles is advantageous.
- Knowledge of Zendesk and Salesforce is a plus
Benefits:
- Flexible work hours to accommodate your academic schedule.
- Hands-on experience with cutting-edge biometric technology in a dynamic and innovative work environment.
- Opportunity for growth and development within the company.
Deadline for Applications:
We are accepting applications on a rolling basis until the position is filled.
Equal Opportunity Employer:
iMotions is an equal opportunity employer and values diversity in the workplace. We encourage applications from all qualified individuals regardless of race, gender, sexual orientation, age, disability, or religion.
Se flere job i København, Region Hovedstaden