Customer Onboarding and Transition Lead

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Dato: for 3 uger siden
By: København, Region Hovedstaden
Kontrakttype: Fuld tid
Assignment:

Lead the customer transition from the current to the new product.

Responsibilities:

  • Drive all aspects of the customer transition
  • Perform stakeholder management
  • Manage dependencies
  • Plan and coordinate customer communication
  • Lead migration activities

Competences:

  • Proactive, hands-on approach to problem-solving
  • Strong project management skills
  • Experience with stakeholder management at various organisational levels and with external vendors
  • Experience with cards or other payment rails is a plus; alternatively, experience from the financial sector is expected
  • Knowledge of card products is a plus
  • Strong communication skills, able to provide clear and concise updates
  • Technical understanding sufficient to engage in dialogue with IT delivery teams and third-party providers
  • Fluent in English, both written and spoken

Period: 6 months + possibility for extension

Location: Copenhagen
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