Business Change Manager - Manage the business part of EDI implementation for our customers
DSV - Global Transport and Logistics
Dato: for 19 timer siden
By: Horsens, Region Midtjylland
Kontrakttype: Fuld tid
Job Req Number: 94801
Time Type: Full Time
Join the Operational Excellence Europe team to help us to improve and safeguard operational efficiency and customer values centered around implementations & integrations that is supporting DSV’s European customers. Here, you get to truly impact important operational processes and create the best setting for your colleagues & securing the operational success & service towards our customers.
Become one of our catalysts for change
In our team you will work closely with European stakeholders, where you will become part of a journey to build & enhance our customer solutions, together with our sales teams. You will become part of a developing team, with a vibrant environment and highly motivated colleagues. As a vital part of our team, you will ensure that the right setups are put in place not only for our customers but also our operations, who must operate your designed customer solutions.
We are a new team, working across multiple nationalities and locations, where you will be able to impact how we work and collaborate and be part of the journey ahead of us.
Deliver road map initiatives and scalable Business Implementations
As a Business Change Manager, you will be working on projects supporting our customer integration process and other operational projects that will support our customers & operations. You will be representing European stakeholders and will interact with customers needing to integrate with DSV. You will manage the implementation of customer integrations, in close collaboration with our local & regional teams. You will ensure together with IT, that the proper solutions will to best possible way, support our customer’s future journey with DSV, via our integrations. You will be responsible for your own projects, and work together with internal stakeholders to move ahead with further projects in the interest of enterprise strategy.
More specifically, you will:
Well-versed in the art of customer needs analysis, you understand the importance of aligning customer requirements with our global operational standards, to ensure you are developing efficient processes.
And with your sharp mind, you are able to navigate with ease at all levels of our Air & Sea organization, just as your great operational & presentational skills will come in handy when stating your business solution proposals to customers & operations alike.
Moreover, you bring:
Work location is within Europe timezone
Want to know more and apply?
We will be happy to answer any questions you may have regarding the position. You are welcome to call Simon B. Møller, Senior Director, Head of Operational Excellence Europe (OEE) & Customs Clearance - Air & Sea DK on +45 41 89 13 97
We look forward to receiving your application via the link below as soon as possible. We will process the applications as we receive them.
DSV – Global Transport and Logistics
DSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. When you join DSV, you are working for one of the very best performing companies in the transport and logistics industry. You’ll join a talented team of approximately 75,000 employees in over 80 countries, working passionately to deliver great customer experiences and high-quality services. DSV aspires to lead the way towards a more sustainable future for our industry and are committed to trading on nature’s terms.
We promote collaboration and transparency and strive to attract, motivate and retain talented people in a culture of respect. If you are driven, talented and wish to be part of a progressive and versatile organisation, we’ll support you and your need to achieve your potential and forward your career.
Visit dsv.com and follow us on LinkedIn, Facebook and Twitter.
Time Type: Full Time
Join the Operational Excellence Europe team to help us to improve and safeguard operational efficiency and customer values centered around implementations & integrations that is supporting DSV’s European customers. Here, you get to truly impact important operational processes and create the best setting for your colleagues & securing the operational success & service towards our customers.
Become one of our catalysts for change
In our team you will work closely with European stakeholders, where you will become part of a journey to build & enhance our customer solutions, together with our sales teams. You will become part of a developing team, with a vibrant environment and highly motivated colleagues. As a vital part of our team, you will ensure that the right setups are put in place not only for our customers but also our operations, who must operate your designed customer solutions.
We are a new team, working across multiple nationalities and locations, where you will be able to impact how we work and collaborate and be part of the journey ahead of us.
Deliver road map initiatives and scalable Business Implementations
As a Business Change Manager, you will be working on projects supporting our customer integration process and other operational projects that will support our customers & operations. You will be representing European stakeholders and will interact with customers needing to integrate with DSV. You will manage the implementation of customer integrations, in close collaboration with our local & regional teams. You will ensure together with IT, that the proper solutions will to best possible way, support our customer’s future journey with DSV, via our integrations. You will be responsible for your own projects, and work together with internal stakeholders to move ahead with further projects in the interest of enterprise strategy.
More specifically, you will:
- Guide and drive European business implementation initiatives with dedicated focus on customer integrations via EDI, EDI+ or API
- Identify & align the commercial & business needs and combine with IT requirements and define the optimal set-up, for both our clients & our operations.
Well-versed in the art of customer needs analysis, you understand the importance of aligning customer requirements with our global operational standards, to ensure you are developing efficient processes.
And with your sharp mind, you are able to navigate with ease at all levels of our Air & Sea organization, just as your great operational & presentational skills will come in handy when stating your business solution proposals to customers & operations alike.
Moreover, you bring:
- A well-versed background with both operational & technical standards in CargowiseOne
- Knowledge and interest for the EDI layer of an integration.
- Stakeholder management skills & project management experience
- A strategic mindset to set the right lens for prioritization of time & projects
- Knowledge and interest within process optimization and governance
- Great communications skills in English
Work location is within Europe timezone
Want to know more and apply?
We will be happy to answer any questions you may have regarding the position. You are welcome to call Simon B. Møller, Senior Director, Head of Operational Excellence Europe (OEE) & Customs Clearance - Air & Sea DK on +45 41 89 13 97
We look forward to receiving your application via the link below as soon as possible. We will process the applications as we receive them.
DSV – Global Transport and Logistics
DSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. When you join DSV, you are working for one of the very best performing companies in the transport and logistics industry. You’ll join a talented team of approximately 75,000 employees in over 80 countries, working passionately to deliver great customer experiences and high-quality services. DSV aspires to lead the way towards a more sustainable future for our industry and are committed to trading on nature’s terms.
We promote collaboration and transparency and strive to attract, motivate and retain talented people in a culture of respect. If you are driven, talented and wish to be part of a progressive and versatile organisation, we’ll support you and your need to achieve your potential and forward your career.
Visit dsv.com and follow us on LinkedIn, Facebook and Twitter.
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