Department Manager - #405131

Tour Partner Group

Dato: for 2 uger siden
By: København, Region Hovedstaden
Kontrakttype: Fuld tid
About The Team

Tour Partner Group is a group of leading B2B destination management companies for the United Kingdom, Ireland, the Nordics and Baltics. Formerly known as Hotels & More, Irish Welcome Tours and Trans Nordic Tours, the brands have come together under one identity, uniting as one strong brand. Tour Partner Group brings together more than 300 destination specialists, designing B2B travel for groups, FIT and the MICE industry.

We have offices in London, Edinburgh, Dublin, Copenhagen, and Phoenix. Our mission is to deliver personally tailored, authentic tours. Perfectly.

Your responsibilities

What will I be doing?

  • Leading and managing a team, fostering a positive and productive working environment.
  • Providing guidance, motivation, and support to team members, ensuring their growth and development.
  • Coordinating daily operations, ensuring efficiency and alignment with client expectations.
  • Conducting performance evaluations, setting goals, and providing feedback to team members.
  • Managing client relationships, ensuring their needs are understood and met through team efforts.
  • Collaborating with stakeholders internally and externally to align strategies and goals.
  • Identifying training needs and facilitating skill development within the team.
  • Handling team emergency escalations and addressing urgent issues.
  • Participating in departmental and management meetings, contributing to strategic planning and decision-making.
  • Efficiently manage entire employee life-cycle (hiring, coordinate employee holidays, manage absence, conduct PU talk etc.)
  • Monitor and set plans to secure team goals and KPIs are met.
  • Be actively involved in making department budget.

Your profile

What skills do I need?

  • Minimum of 6 years of experience in the Tour Operation Business, with exposure to multiple roles and a track record of leadership.
  • Proven leadership experience with responsibilities for team management, operations control, client management, and financial results.
  • Excellent French communication and interpersonal abilities, with proficiency in English
  • Strong familiarity with the Scandinavian market and travel industry dynamics.
  • Bachelor's degree in business administration or a related field is a plus.
  • Financial literacy and proficiency in budgeting and financial management.
  • Experience in providing feedback, mentoring, and guiding team members towards success.
  • Ability to handle pressure, maintain composure, and remain positive in challenging situations.
  • Capable of comprehending and effectively implementing company policies.
  • Strong organizational skills, attention to detail, communication abilities, problem-solving capabilities, time management, and respect for confidentiality.

Send et CV

Lignende job

Decades søger butiksassistenter til vores vintage butikker i København

Decades ApS, København, Region Hovedstaden
for 34 minutter siden
Decades søger smilende medarbejdere til vores vintage butikker i København. Vi søger dig, som gerne vil være en del af et lille team med det til fælles, at vi alle brænder for salg, service og selvfølgelig vintage tøj! Så elsker du at give en god kundeservice, måske har du erfaring i forvejen? Og banker dit hjerte lige så meget for...

Director of Enterprise & Consumer SW

Jabra, København, Region Hovedstaden
for 2 timer siden
Are you a strategic visionary who communicates with clarity and leads with empathy? Are you ready to guide GN in our next phase in Software development?As the Director of Enterprise & Consumer Software, you will be instrumental in leading our Jabra brand's software initiatives, bridging our hardware expertise with the demands of a rapidly evolving digital market.Reporting to the VP...

Senior Data Analyst, Applied Marketing Measurement (Relocation to Tallinn)

Bolt, København, Region Hovedstaden
for 2 timer siden
We are looking for a Senior Data Analyst, Applied Marketing Measurement to join our Marketing Technology team in Tallinn, Estonia (Relocation package will be provided) At Bolt, advertising is a key tool of the marketing team, and by “key” we mean tens of millions of euros of annual investment across digital & non-digital channels for a wide range of our...